Ravi Jetani

Experience

• 

  Namaste Village Norwich Limited

  May 2020 - Feb 2021

  Marketing Intern

  ● Responsible for undertaking the daily administrative task, conducting market research, analyzing consumer reviews, organizing campaigns, and developing marketing strategies.● Managing and designing promotional material, website, brochures, and Restaurant menus with special events, festival celebrations, and offers.● During the COVID-19 pandemic, business was nominated for the changing lives special recognition award across the country.

• 

  Revado Hotel

  Feb 2021 - Nov 2023

  ● Carried out a review of business processes, including booking systems, payment methods, promotion spending, information channels, and customer relationship management software.● Recommended and implement new technology systems to improve pricing analyses, improve trading activities, leading to a 15 % increase company revenues.● Providing periodic reports of creating a detailed business analysis, outlining problems, opportunity business structure, and system to company directors ● Conducted marketing research and analyzed current trends, worked on new marketing strategies and campaigns● Actively participated in a weekly team meeting, set individual room prices based on the market, and set weekly marketing budgets.● Negotiating and liaising with third-party marketing agencies, maintaining websites organizing various events for hotel guests.

  • Business manager and analyst

    Nov 2021 - Nov 2023

  • Business Management Intern

    Feb 2021 - Nov 2021
• 

  OMNOM - Enlightened Eating

  Nov 2023 - now

  Operations Manager

  As a operation Manager, you would be responsible for overseeing the operations and coordination of both the restaurant and any event spaces within the establishment. Your role would encompass a wide range of duties to ensure the smooth functioning of daily operations and the successful execution of events. - Oversee the day-to-day operations of the restaurant and event spaces, ensuring adherence to standards of service, cleanliness, and safety. - Manage staff schedules, including servers, bartenders, kitchen staff, and event coordinators, to ensure adequate coverage during peak times and events. - Ensure that guests receive exceptional service by training staff in hospitality best practices and providing ongoing support and feedback. - Collaborate with clients to plan and execute events, including weddings, corporate functions, private parties, and other special occasions. - Coordinate all aspects of event planning, including menu selection, room setup, audiovisual equipment, decorations, and staffing requirements. - Develop strategies to attract new customers and increase revenue through marketing initiatives, promotions, and partnerships. - Work with the marketing team to create promotional materials, including online and print advertisements, social media campaigns, and email newsletters. - Monitor financial performance, including revenue, expenses, and profitability, and implement cost-control measures where necessary. - Prepare and manage budgets for both the restaurant and event spaces, ensuring that financial targets are met or exceeded. - Recruit, hire, and train new employees, providing them with the knowledge and skills they need to excel in their roles. - Conduct regular performance evaluations and provide ongoing training and development opportunities to enhance staff skills and morale. Show less