Siddharth Sekhar

Experience

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  Renaissance Mumbai Convention Centre Hotel

  Jun 2009 - Jul 2010

  Front Desk Associate

  - Strong knowledge on Hotel Operations.- Handling smooth operation of check-in & check-out of Guest, Perform guest registration and room assignment and accommodate special request.- Assist all guests in problem & questions as required. Ensure all problems are resolved quickly by hotel’s procedures.- Handling night audit process, occupancy statistics, business forecast & making the daily business report

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  Ness Technologies

  Aug 2010 - Sept 2012

  Quality Assurance

  - Understanding the requirements of the client in terms of story cards.- Creation & executing of Test plans in accordance with story cards.- Using various test methods on the application: Regression testing, Adhoc testing, Sanity Testing, Acceptance Testing.- Working knowledge of Automated Testing and using the tools, Including VB Scripting.- Providing on-site Installation, Training to new and existing hotels.- Providing Post-Live support on-site & Off-site support via e-mails & telephone Show less

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  ITC Infotech

  Dec 2012 - now

  - Working as a business analyst for PMS product development- analysis in legal and product evolutions and writing detailed user stories- providing business requirements for the development team- writing release notes for new product evolutions- performing product demos to various client stakeholders for new versions- maintaining detailed specification documentation for knowledge base repository- liaising between the client team and offshore team on product and development requirements Show less

  • Business Analyst

    Mar 2022 - now

  • Business Analyst

    Dec 2021 - Mar 2022

  • Business Analyst

    Dec 2019 - Dec 2021

  • Business Analyst

    May 2019 - Dec 2019

  • Associate IT Consultant

    Dec 2012 - May 2019