Kara Hornosky

Experience

• 

  Hilton New Orleans Riverside

  Jun 2017 - Jun 2018

  Guest Service Agent

  -Ensured an efficient experience for Guests, including check in/out, and complete audit procedures, as required-Demonstrated a high level of customer service at all times-Used upselling strategies to promote Hilton Riverside's rooms -Ensured that both the Front Office Manager and Reception Supervisors were fully aware of any relevant feedback from guests and, or, other departments

• 

  PTS Advance

  Jun 2018 - Jun 2019

  -Onboarded all onsite employees and ensure the company was compliant withclient specific pre-employment requirements-Generated and sent out offer letters and new hire paperwork whilecoordinating pre-employment drug testing and background checks-HRIS data entry, contract compliance, and weekly auditing -Maintained all active on site employees files/filing in a timely manner-Constructed and labeled all new employees files weekly-Compiled new hire folders when necessary -Openly shared new ideas and information with other team members

  • Human Resources Administrator

    Aug 2018 - Jun 2019

  • Human Resources Intern

    Jun 2018 - Aug 2018
• 

  Homewood Suites by Hilton

  Jul 2019 - Mar 2020

  Sales Coordinator

  -Quickly responded to lead inquiries and maintained client/prospect information-Generated and sent group contracts and proposals to clients in a timely manner-Created group blocks in R & I and built booking links-Made reservations and inputed rooming lists for groups-Generated banquet event forms and group resumes -Worked with all departments to ensure everyone was aware of groups/events

• 

  Instep Federal Credit Union

  Jun 2020 - now

  • Marketing Officer

    May 2023 - now

  • Marketing Specialist

    Jun 2022 - May 2023

  • Marketing Representative

    Jun 2020 - Jun 2022