Caitlin Hanks

Experience

• 

  RITE AID

  Jul 2017 - Jul 2019

  Certified Pharmacy Technician

  — Drug and prescription processing including calculations, filling, and dispensing prescriptions.— Desktop computer use for data entry, insurance claims, stock inquiries and orders. In addition to provider data verification, the ALERT system and clinical pharmacology resources.— Inventory management such as ordering drugs and maintaining supplies, processing hazardous waste, outdates, and recalls. — Effective communication with healthcare providers, insurance companies, pharmacies, and patients.— Cashiering, and building and maintaining positive relationships with patients through excellent customer service and producing favorable outcomes.— Multiple positive customer reviews reported to higher-ups, resulting in cooperate recognition.— Implemented several projects and counter organization items, adding ease and knowledge compilation for insurance processing, inventory management and supply organization Show less

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  Walgreens

  Apr 2021 - May 2024

  • Under state and federal guidelines and regulations assists in the filling of prescriptions and pharmacy operations under the direct supervision of the pharmacists.• Computer use for data entry, maintaining patient records, insurance claim processing, stock management and other data verification.• Customer service, assisting them in troubleshooting and with sales of prescriptions• Ensured patient safety and confidentiality while following HIPAA compliance and company policy.websites and the ALERT database.• Frequently discussed via phone calls patient information with other pharmacies, insurances, providers and other medical professionals in regards to facilitating patient healthcare. Show less

  • Certified Pharmacy Technician

    Jul 2023 - May 2024

  • Certified Pharmacy Technician

    Apr 2021 - Apr 2024
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  Cencora

  Jun 2024 - now

  Case Manager