Ying MA

Experience

• 

  Messe Frankfurt GmbH

  Jul 2015 - Dec 2015

  Marketing Assistant

  *Operational-Strategic Marketing & CRM- Participated in organizing international trade fair of textile and fashion: TEXWORLD;- Updated and enriched visitors' database; - Studied direct competitors in the market and explore new opportunities; - Prospected potential visitors and professional buyers by cold calling and emailing;- Managed customer relationships via SalesLogix software.

• 

  Bally

  Feb 2016 - Jun 2016

  Fashion Advisor

  *Luxury Retail & Customer Service- Listened to customers' needs, guided them to make the best choice; -Participated in the organization of points for VIP customers; - Created and kept up customer loyalty by providing privileged customer services (before, during, and after-sales); - Developed product knowledge by learning the merchandise features, advantages, and benefits.

• 

  Parmigiani Fleurier SA

  Jul 2016 - Apr 2020

  Business Development & Operational Marketing- Planned and organized activities regularly for Vip customers: networking cocktails at the Parmigiani Fleurier flagship store and in luxury hotels;- Participated in Sino-French networking events in order to enrich business network; - Built and maintained long-term relationships with potential customers and business partners, explore new opportunities, and developed new partners; *Luxury Retail- Received Asian Vip clients at the flagship store; provided personalized and qualified services in order to achieve sales and gain customers' loyalty; - Ensured visibility and boosted brand recognition by communicating on Chinese social media: Weibo, Wechat, Xbiao.com ;- Worked closely with Swiss HQ and international branches to ensure daily activities at the French branch office: orders, deliveries, after-sales service.

  • Asian Account Manager Retail

    Mar 2018 - Apr 2020

  • Business/Client Developer Luxury Horology

    Jul 2016 - Feb 2018
• 

  Dubail

  May 2020 - Dec 2021

  Sales Specialist Luxury Horology & Jewellery

  - Management of an international client portfolio; - Excellent presentation of fine watchmaking: Vacheron Constantin, A Lange & Söhne, Jaeger- LeCoultre, Chopard, Piaget, Cartier, Rolex, etc.- Personalized service & sales administration (follow up of sales, deliveries and after sales service)- Network development: build and maintain a long-term relationship with partners, influencers, etc.

• 

  Jelenew

  Jan 2022 - Jun 2022

  PR Manager Project amfAR Gala Cannes 2022 & Jelenew

  - Coordination between the amfAR Foundation and the sponsor Jelenew ; follow-up of the sponsorship activities on site- Organization of the shooting and filming around the Stéphane Rolland & Jelenew collaboration

• 

  Hermès

  Oct 2022 - now

  Sales Specialist Luxury Horology & Jewellery