Deep Enrich
Anna Tkalich
Translator of Business Documentation (Russian to English)
95 followers
Prague, Czechia
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About me
Advanced Technical Escalation Engineer @ Wrike | Troubleshooting, Major Incident Management
Education
Saint Petersburg State University
2014 - 2016Master's degree Language and Culture Studies, Communications (The USA and the UK) With Distinction
V.I. Vernadsky Taurida National University
2010 - 2024Bachelor's degree Language Interpretation and Translation With Distinction
Experience
M-Brain Group
Mar 2017 - May 2017Translator of Business Documentation (Russian to English)
Wrike
May 2018 - nowSupporting largest Enterprise customers via email, live chat and screensharing, as a backup for all dedicated teams.
Advanced Technical Escalation Engineer (SaaS)
Aug 2020 - nowTechnical Documentation Specialist (SaaS)
Oct 2019 - nowEnterprise Support Specialist (SaaS)
Jan 2020 - Jun 2021Customer Support Specialist (SaaS)
May 2018 - Jul 2020
Licenses & Certifications
- View certificate
Programming Foundations: Software Testing/QA
LinkedInNov 2023
- View certificate
Python for Non-Programmers
LinkedInDec 2023
Languages
- enEnglish
- ukUkrainian
- ruRussian
- frFrench
- czCzech
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