Sajan Aboobucker

Experience

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  CAMBRIDGE TRADING AND SERVICES W.L.L

  Aug 2015 - now

  IT Support Officer

  ‣ Provided technical support for hardware, software, and networking issues to ensure smooth business operations.‣ Installed, configured, and maintained computer systems, printers, and other IT equipment.‣ Managed user accounts, email account configurations in private VPS C-panel.‣ Monitored system performance and resolved IT-related problems efficiently.‣ Performed regular data backups and recovery to protect company data (Cloud Storage).‣ Troubleshot and resolved network connectivity issues, ensuring a stable IT infrastructure.‣ Implemented cybersecurity measures to safeguard company systems and data.‣ Maintained IT inventory and ensured proper documentation of IT assets.‣ Coordinated with vendors for IT purchases, maintenance, and support services.‣ Provided training and technical assistance to employees for IT-related tasks.‣ Provided timely support for the finance department using QuickBooks Enterprise, ensuring accurate financial data management.‣ Performed weekly backups to ensure the integrity and safety of financial records.Social Media & Marketing:‣ Updated Cambridge Trading's social media platforms (Facebook, Instagram, Google Business, QatarLiving, TikTok) with daily posts showcasing new arrivals.‣ Created and designed advertisements for new items using Canva, ensuring high-quality visuals for marketing campaigns.Website & Portal Development:‣ Developed and managed a customized work management portal using PHP and SQL to streamline task assignments and ensure flawless daily operations. ( For sales and delivery )‣ Managed and updated a WordPress PHP website, including content updates, pricing adjustments as per company requirements, and theme/template customizations to improve functionality and user experience.‣ Created and implemented a new stock management system online using PHP and SQL to streamline inventory tracking and management for the company. Show less