Sajan Aboobucker

Sajan Aboobucker

IT Support Officer

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location of Sajan AboobuckerDoha, Qatar

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  • Timeline

  • About me

    IT Support Officer

  • Education

    • BCAS CITY CAMPUS

      2012 - 2014
      Computing and systems Development Network and System Administration/Administrator 1st class

      Activities and Societies: Bcas Student Council

    • ALISON.COM GALWAY, IRELAND 2021

      2021 - 2021
      COMPUTER NETWORKING WIRED AND WIRELESS NETWORKS AND PROTOCOLS.
    • ALISON.COM GALWAY, IRELAND 2021

      2021 - 2021
      Diploma DIPLOME IN COMPUTING NETWORKING.
    • ZAHIRA COLLEGE KALMUNAI, SRI LANKA 2011

      2011 - 2012
      GCE ADVANCE LEVEL STUDIES
    • COMTECH TECHNICAL STUDIES CENTRE

      2010 - 2011
      DIPLOME GRAPHIC DESIGNING
    • AL MISBAH MAHA VIDYALAYAM

      2001 - 2010
      FOUNDATION AL MISBAH MAHA VIDYALAYAM 1 - 10
  • Experience

    • CAMBRIDGE TRADING AND SERVICES W.L.L

      Aug 2015 - now
      IT Support Officer

      ‣ Provided technical support for hardware, software, and networking issues to ensure smooth business operations.‣ Installed, configured, and maintained computer systems, printers, and other IT equipment.‣ Managed user accounts, email account configurations in private VPS C-panel.‣ Monitored system performance and resolved IT-related problems efficiently.‣ Performed regular data backups and recovery to protect company data (Cloud Storage).‣ Troubleshot and resolved network connectivity issues, ensuring a stable IT infrastructure.‣ Implemented cybersecurity measures to safeguard company systems and data.‣ Maintained IT inventory and ensured proper documentation of IT assets.‣ Coordinated with vendors for IT purchases, maintenance, and support services.‣ Provided training and technical assistance to employees for IT-related tasks.‣ Provided timely support for the finance department using QuickBooks Enterprise, ensuring accurate financial data management.‣ Performed weekly backups to ensure the integrity and safety of financial records.Social Media & Marketing:‣ Updated Cambridge Trading's social media platforms (Facebook, Instagram, Google Business, QatarLiving, TikTok) with daily posts showcasing new arrivals.‣ Created and designed advertisements for new items using Canva, ensuring high-quality visuals for marketing campaigns.Website & Portal Development:‣ Developed and managed a customized work management portal using PHP and SQL to streamline task assignments and ensure flawless daily operations. ( For sales and delivery )‣ Managed and updated a WordPress PHP website, including content updates, pricing adjustments as per company requirements, and theme/template customizations to improve functionality and user experience.‣ Created and implemented a new stock management system online using PHP and SQL to streamline inventory tracking and management for the company. Show less

  • Licenses & Certifications

    • BTEC

      Pearson Edexcel Asia
    • Driving License

      Qatar
      Jan 2021