Nicholas Dunkley

Experience

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  Croner

  Jul 1994 - Jan 1996

  Helpdesk Executive

  Providing first and second line support to users of the computer-based versions.

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  Demon Broadband

  Jan 1996 - Nov 2001

  Senior Systems Administrator

  Administration tasks on service platforms including: backup functions, database administration, development projects, telephony routing and administration; email server administration and user administration.Service delivery contact for systems outsourcing project, including the bid process.Significant involvement in various projects including Windows 2000 migration, office expansions and Y2k compliance.

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  Computacenter

  Dec 2001 - Apr 2003

  Senior Service Analyst

  I acted as the local technical and managerial escalation point for other analysts and client management for the THUS contract. I performed tasks on a range of service platforms both for internal and external customer use, on both Windows Server technologies and UNIX operating systems, including: backup functions, database administration, development projects, email server administration and user administration.

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  Dunkley Consultancy Limited

  May 2003 - Jan 2004

  Owner/Consultant

  Providing consultancy on a range of computer system replacements and upgrades. Assisting clients with process documentation to maintain their ISO accreditation.

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  Jinx Media Ltd

  Aug 2003 - Apr 2004

  Associate Producer

  Assisted the Producer/Director with location scouting, casting, set construction, budgeting and many other facets of making a low-budget film, which was released on DVD in various regions.

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  The FitzWimarc School

  Sept 2004 - Apr 2006

  ICT Technician

  Administration of the Windows-based Research Machines “Curriculum” systems, including email services and standard Windows administration systems.Provided desktop, laptop and server installation and support.

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  ISEC7 Group

  Apr 2006 - Oct 2016

  Consultant

  Mobile Device Management specialist with experience including integration with various messaging systems (including Exchange 2003 and later, Lotus Domino 6.5 and later, Groupwise and Oracle). Certified to Technical On-Prem Expert in AirWatch and achieved BlackBerry 10 Certified System Administrator, with in depth technical knowledge and hands on experience of BlackBerry Enterprise Server 3.5 onward and trained in BES 5.0 and 12.0. I performed installations for a wide range of customers both on-site and remotely and also assisted in fixing issues on existing installations. My duties also included offering pre-installation consultancy to ensure that any possible issues were mitigated prior to installations occurring. Show less

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  Company85

  Oct 2016 - Oct 2019

  Senior Consultant

  Senior consultant specialising in integration of technologies into customer networks, including MDM control of mobile devices.

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  Telstra Purple

  Oct 2019 - now

  Senior Consultant

  Senior Consultant at Telstra Purple, assisting customers in the challenge of integrating technology into existing networks and assisting with design and implementation of new solutions to meet the ever-changing requirements of the modern business.Currently deployed as Operations Team Leader at a Global Investment Management organisation, working with suppliers and internal management to provide managed services and assist with project delivery.