Lauren Woods

Experience

• 

  Mosaic Life Care

  Jan 2008 - Jan 2014

  Provided a wide range of assistive services to provider offices as a Care Representative. Promoting patient flow and information gathering, as well as patient care in the clinic setting. • Contacted patients prior to their scheduled appointment or at the request of medical professionals• Gathered complete and accurate medical history, including surgical history and medications• Entered all confidential data into electronic medical records in a timely manner, prior to patient meeting with physician• Responded to inquiries made by patients, vendors, insurance companies and other medical facilities• Took vital signs, monitored intake of patient and provided assistance to medical professionals with procedures and phlebotomy/cardiac monitoring/EKGs• Responded to patients in a caring and competent manner, while accurately describing and documenting patient condition• Safely managed the deposit for clinics and created a monthly schedule for Patient Care RepresentativesAchievements:• Completed CEU’s as required/training associated with medical terminology and pronunciation• Appointed to Mosaic Interview Committee to review prospects for clinic management positions• Appointed to a committee to help improve patient experience & intake flow • Chosen to serve as a preceptor for employees completing competencies Show less

  • Lead Patient Care Representative

    Aug 2012 - Jan 2014

  • Certified Zumba Instructor

    Jan 2010 - Jan 2014

  • Wellness Specialist

    Jan 2008 - Jan 2012
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  State Farm

  Jul 2016 - Sept 2018

  Sales Representative

  • Develops leads, schedules appointments, identifies prospect needs and market appropriate products/services for presentation to client• Uses a customer-focused, needs-based review process to determine and educate customers about their insurance options• Assists people daily to manage the risks of life, recover from the unexpected, and realize their income potential• Excellent interpersonal and communication skills – written and verbal• Maintains a strong work ethic with a total commitment to success each and every day• Organized and self-motivated• Works exceptionally in a team environment• Achieves mutually agreed upon marketing goals and encourages team members in team goals• Effectively relates to walk-in customers, and new prospects at events, which garners leads Show less

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  Mosaic Life Care

  Oct 2018 - Oct 2020

  Employee Benefits Specialist

  Sales Representative working as a Benefits Specialist onsite at Mosaic Life Care selling Life, Health and Disability Insurance to its 4000 employees as well as educating them on all of their benefits.*Organize and meet with department managers to schedule appointments with each Employee *Conduct a Needs Analysis with the Employee to help determine which policies they need to enroll in*Complete all New hire benefit enrollments and assist all Employees with status changes and life events*Collect proper Identification documents and other important paperwork and organize packets to turn in for Insurance*Proficient in Salesforce data entry, Outlook, Excel and numerous other software sites Show less

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  A Place for Mom

  Sept 2020 - Sept 2022

  Senior Living Advisor II
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  Insperity

  May 2023 - now

  Business Performance Advisor