Winih Widya

Experience

• 

  The Ministry of Foreign Affairs of Indonesia - BPPK

  Sept 2015 - Sept 2015

  Intern, the Ministry of Foreign Affairs of Indonesia

  1 month internship at BPPK department of The Ministry of Foreign Affairs. (especially, in the division of P3K2 Amerop)• Assisted in preparing reports on international diplomatic relations, providing key insights for decision-making processes.• Conducted research on international policies and social issues of immigrants to support the department’s strategic planning and foreign relations initiatives.• Provided administrative support for diplomatic meetings and conferences.

• 

  UD. Usaha Mandiri

  Oct 2017 - Jul 2019

  Administrator and Operation
• 

  Wallex

  Jul 2019 - now

  As a Reconciliation Specialist in the Operation Department at Wallex, I am responsible for ensuring the integrity and accuracy of financial transactions across multiple accounts and systems. I focus on reconciling inbound and outbound payments, identifying discrepancies, and working cross-functionally with finance, operations, and IT teams to resolve issues and improve processes.Key responsibilities:• Oversee reconciliation of financial transactions, including cross-border payments, to ensure that all transactions are accurately recorded and aligned with company records and third-party data.• Identify discrepancies between internal and external records, investigate issues, and coordinate with other departments to resolve any discrepancies in a timely manner.• Generate and review reports on daily, weekly, and monthly reconciliations, providing insights and recommendations to improve accuracy and reduce errors.• Work closely with finance and operations teams to ensure smooth and timely reporting, enhancing transparency and operational efficiency across departments.• Assist in implementing automation tools and process improvements to streamline reconciliation workflows and reduce manual intervention.• Ensure compliance with financial regulations, company policies, and best practices in reconciliation processes. Show less As the Incoming Team Lead in the Operations Department at Wallex, I am responsible for leading a team that processes and reconciles inbound payments from three countries. My role focuses on ensuring operational efficiency, compliance, and accuracy in financial transactions across international borders.Key responsibilities:• Lead a team of 2, responsible for processing inbound funds, ensuring seamless payment reconciliation for a multi-country operation.• Streamline payment processing by identifying bottlenecks and implementing process improvements, reducing errors and increasing efficiency.• Collaborate across departments, working with product team, tech team, compliance team, sales teams and finance to implement cross-functional solutions that enhance operational workflows.• Conduct regular audits and ensure adherence to all compliance and regulatory standards for financial transactions.• Spearheaded improvement of system that reduced manual processing time by 20%, improving overall team productivity and reducing errors by 15%. Show less

  • Reconciliation Specialist

    Oct 2024 - now

  • Incoming Operation Team Lead

    Jan 2022 - Sept 2024

  • Incoming Operation Executive - Associate

    Jan 2021 - Jan 2022

  • Incoming Operation Executive - Analyst

    Jul 2019 - Jan 2021