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Emma Pidden, MS, CSM

Emma Pidden, MS, CSM

Ski Instructor

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location of Emma Pidden, MS, CSMLondon, England, United Kingdom

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  • Timeline

  • About me

    Associate Product Manager | Project Coordinator | Dual citizen (US and UK)

  • Education

    • Yarmouth High School

      2009 - 2013
      High School Diploma

      Activities and Societies: Cross country, captain as a senior, Nordic skiing, outdoor track, captain as sophomore and senior.

    • Northeastern University

      2021 - 2023
      Master of Science - MS Project Management 3.7

      Master of Science (MS) in project management with an agile project management concentration.

    • University of Maine at Farmington

      2013 - 2017
      Bachelor of Fine Arts - BFA Creative Writing

      Activities and Societies: Varsity cross country. Captain sophomore and junior years. Chose not to run senior year. All conference freshman and junior year. Ultimate frisbee. Writers guild. Sustainability campus coalition. Outing club.

  • Experience

    • Sugarloaf

      Dec 2015 - Mar 2019
      Ski Instructor

      Skiing with and managing groups of young children.

    • AVITRU

      Jun 2018 - Dec 2018
      Assistant Specification Editor

    • Deltek

      Jan 2019 - Dec 2020
      Associate Tech Editor

      Tracked project progress and milestones using Excel spreadsheets, providing real-time updates to stakeholders; facilitated effective decision-making and workflow for cross-functional teams.

    • MEMIC

      Aug 2021 - now

      Developed data entry protocols and refined processes, resulting in a 25% reduction in policy processing time, while maintaining 100% accuracy in data entry. Spearheaded policy reviews, specializing in multi-state and Maine-based policies; strategically identified areas of improvement, resulting in an outstanding 20% increase in compliance and adherence to industry standards, elevating the organization's regulatory framework. Streamlined paper mail processing for the underwriting department, ensuring accurate and timely delivery of documents; implemented quality assurance measures resulting in zero errors on Maine policies (AS400, ImageRight).

      • Policy Issuance Coordinator I

        Mar 2023 - now

      • Policy Services Assistant II

        Feb 2022 - Mar 2023

      • Policy Services Assistant 1

        Aug 2021 - Feb 2022

    • Portland Rising

      Dec 2023 - now
      Social Media/Admin Assistant (Volunteer)

      Helped with the social media and website for the 2024 season for Portland Rising women's professional ultimate frisbee team.

    • Sporting Her

      Jan 2024 - now
      Writer (Volunteer)

  • Licenses & Certifications