Hadi Ahmed

Hadi Ahmed

Sr. Customer & Technical Support Engineer

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location of Hadi AhmedCary, North Carolina, United States

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  • Timeline

  • About me

    Associate Director Project Management at IQVIA

  • Education

    • Strayer University

      2000 - 2002
      BS Networking

      BS Networking

  • Experience

    • Fibernet

      Nov 1999 - Jul 2000
      Sr. Customer & Technical Support Engineer

      Lead network engineer supporting layer 2 and layer 3 Cisco devices from design, configuration to implementation with Pre-Sale support

    • MKA Youth Organization (Non-profit)

      Nov 2001 - Oct 2010
      MKA USA - Youth Organization

      - National youth president for age group of 7-15 years old - Nov 2008 to 2010- National VP MKA - Nov 2007 to Oct 2008- Lead Coordinator of National Youth camp 2007, 2008 and 2010- Regional youth president for Southeast region with 10 chapters - Nov 2005 to Oct 2007- Local youth president for Maryland chapter - Nov 2001 to Oct 2005

    • Verizon Internet Services

      Aug 2002 - May 2004
      Capacity Manager - Data Transport Network

      - Responsible for collecting, analyzing and reporting network infrastructure utilization data between IP Backbone to last mile- Developed and presented monthly reports to the executive leadership team on network capacity management and augmentation plan

    • Verizon

      May 2004 - Oct 2017

      Managed Safeway and Albertsons merger with deployment of guest WiFi, managed services, VoIP, Backup satellite services with a contract value of $108M - Deployed global managed WAN network with customer purchased equipment across 140 location and project teams in EMEA, Latin American, Asia, US and Canada, contract value $10M- Managed equipment tracking through customs/immigration and international delivery process - Managed Take Over (MTO) for existing Speedway America data network across 1300 sites nationwide Managed platform migration for 82 former Verizon IP VPN customers to Private IP platform with combined contract value of $70M+ - Provided internet services to the Delegates and News Reporters at the Democratic and Republican National Convention- High profile event with extensive pre-event planning, short execution phase and customer service - Provided internet services to the Delegates and News Reporters at the Democratic and Republican National Convention- High profile event with extensive pre-event planning, short execution phase and customer service

      • Transition Project Manager

        Feb 2014 - Oct 2017
      • Sr Project Manager

        Nov 2011 - Mar 2014
      • Managed Services Project Manager

        Mar 2008 - Oct 2011
      • Program Manager, PIP Platform Migraion

        Jan 2007 - Feb 2008
      • First Office Application Lead Project Manager

        Oct 2004 - Jan 2007
      • Project Manager

        May 2004 - Oct 2004
    • Snowden Ridge Community (Non-profit)

      Jan 2007 - Jan 2008
      President - Home Owners Association

      - Direct and manage the board manners- Address the needs of the residents- Create and maintain an atmosphere of peace and safe environment in the neighborhood- Coordinate efforts with local public officials to get the response needed and better service for the residents- Use technology to better communicate with the residents- Develop programs to engage the residents to get involved with their community- Conflict-resolution between neighbors- Approve the annual budget for the HOA - Conduct HOA meetings and maintain records per the by-law of the association Show less

    • AMC USA (Non-profit)

      Sept 2010 - Aug 2015
      President, Silver Spring Chapter AMC

      President of the Silver Spring Chapter of AMC with a membership of 500+. Serving the needs the of community.

    • AMC RTP Chapter (Non-profit)

      Jul 2016 - Jun 2022
      President

      President of the Research Triangle Park area, NC Chapter of AMC with a membership of 180. Serving the needs the of community.

    • Verizon

      Mar 2018 - Jun 2019
      Lead Transition Manager

      - Member of Verizon Global Customer Success Advisory Council Board: An international, cross functional team established to identify and solve knowledge gaps across Verizon and address system deficiencies and develop smart training methods to improve Verizon personnel knowledge of products and services - Senior Executive Team Lead for Green Initiative and Document Collaboration: Develop and deploy new initiatives in area of Green workplace and motivate others to join. Evaluate various document collaboration platforms to increase productivity and efficiency. Early adaptor, trainer and supporter for all personnel across Director level and below- Train and mentor Project Managers in acquiring project management skills with a focus on building strong customer relationship and managing project revenue- Leading Georgetown University Building Transportation Project deploying fiber rings, closet refresh and WiFi service improvement across 60 buildings with a contract value of $25M Show less

    • Georgetown University

      Sept 2019 - Dec 2019
      Director IT Portfolio Management
    • Q² Solutions

      Apr 2020 - May 2021
      IT Project Manager
    • IQVIA

      May 2021 - now
      Associate Director Project Management

      Responsible for managing the Project Management Office and the IT project portfolioFacilitate a platform for the PMO team to manage projects with agile framework from planning to completionDevelop yearly budget, manage approval process and monitor spending and labor capitalizationExplore strategic opportunities to improve the PMO processes and project delivery with a focus on smart use of theresources and project budgetOversee IT infrastructure projects across US, UK, China and Singapore to ensure business continuityOversee the management of multiple offshore contract vendors, from rate negotiation to purchase order approval, ensuring alignment with business requirements Show less

  • Licenses & Certifications