
Benedicta Afi Agbesi
Administrative Assistant

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About me
CX|| Consultancy || Training and Development || Data Science Student
Education

ALX
2023 -Certification Data science
University of Ghana
2016 - 2020Bachelor of Arts - BA English and Political Science
Experience

National Communications Authority
Nov 2020 - Jul 2021Administrative Assistant-Assisted with clerical tasks like answering phones, data entry, and filing -Coordinated and scheduled appointments and meetings for the office

Senrab ConsulTech Ghana
Nov 2022 - nowCustomer Success Manager-Training and onboarding new customers and managing customer relationships throughout their entire life cycle. -Assist customer optimize the value/ benefits of products and services-Maintaining excellent service standards

Talentia Africa Limited
May 2023 - Jan 2024Junior Consultant-Assist in successfully completion of projects - Assisting training and development programs - Developing projects reports and analysis - Assisting in providing human resource management services and solutions to clients
Licenses & Certifications
- View certificate

Asking Great Sales Questions
LinkedInJul 2022 - View certificate

Customer Service Foundations
LinkedInJul 2022 - View certificate

Become a Sales Representative
LinkedInJul 2022 - View certificate

Prepare Yourself for a Career in Sales
LinkedInJul 2022 - View certificate

Sales Foundations
LinkedInJul 2022 - View certificate

Sales Negotiation
LinkedInJul 2022 - View certificate

Customer Service: Problem Solving and Troubleshooting
LinkedInJul 2022 - View certificate

Sales: Handling Objections
LinkedInJul 2022 - View certificate

Soft Skills for Sales Professionals (2018)
LinkedInJul 2022 - View certificate

Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInJul 2022
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