
Jessica I. Johnson- Gale
Medical records clerk/typist

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About me
Connector. Community Organizer. Operations. Program & Project Manager. Strategist. UX Research Ops
Education

The Richard Stockton College of NJ
2005 - 2009BA psychology PSYCHOLOGY
Experience

Essex County Hospital Center
Sept 2010 - Dec 2012Medical records clerk/typist
Rutgers Institute for Ethical Leadership
Jan 2013 - Nov 2019Senior Program Coordinator
Realogy Corporation
Apr 2017 - Nov 2019Learning Specialist
Tamara For NJ
Feb 2018 - Nov 2019Deputy Campaign Manager
Audible
Dec 2018 - nowIn this role I help Audible UX Researchers conduct research studies successfully. I create and improve operational processes for the UX Research Team. I manage the vendors we work with to recruit participants. I make sure our customers/participants are taken care of when they participate in our research studies. I also plan events, workshops and off-sites for the UX team.
Product & Insights Operations Manager
Mar 2024 - nowUX Research Operations Specialist
Mar 2019 - Mar 2024Research Support Specialist
Dec 2018 - Dec 2019
Licenses & Certifications

Executive Ethical Leadership Certificate

Grants Management

Quickbooks
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