Sophia Sheen

Experience

• 

  Institute of Biomedical Science (IBMS), Academia Sinica

  Jul 2009 - Aug 2009

  Student Research Assistant
• 

  Institute of Biomedical Science (IBMS), Academia Sinica

  Jun 2010 - Aug 2010

  Research Staff
• 

  Laboratory of Dr. Mark Cook and Dr. Lisa Krugner-Higby at University of Wisconsin-Madison

  Jun 2011 - May 2012

  Research Staff
• 

  Jade Sun Trading Corporation

  May 2015 - Jun 2015

  Sales Assistant

  • Validated data accuracy (delivery/billing data, customer master data, commodity pricing) in company’s new ERP system

• 

  IBM

  Jun 2015 - Dec 2015

  Project Assistant

  • Participated in an Omni-channel & customer centric enterprise transformation project for a distribution retailer company • Assisted in all aspects of administrative duties, such as distributing and maintaining quality control over documents and files for the IT department, manage IT department funds• Processed membership card replacement orders for membership service of the retail company (included direct communication with retail branch offices)• Prepared communication package for project event and coordinating interdepartmental communications Show less

• 

  SAP

  Jun 2016 - Jun 2016

  SAP Design Thinking and HANA workshops
• 

  IBM

  Jul 2016 - Aug 2016

  Tester

  • Participated in a Core insurance transformation project for a Life & Health Insurance company• Carried out function test using user-provided test cases to evaluate the features’ actions• Reported testing errors via quality assurance forms to facilitate further system improvement

• 

  Wisconsin Union Kiosks

  May 2017 - May 2018

  Student Supervisor

  Assisted crew members and provided solutions to problems encountered at the restaurants

• 

  American Family Insurance

  Sept 2019 - now

  • Application Development Senior Engineer

    May 2023 - now

  • Application Development Engineer

    Jul 2020 - May 2023

  • Associate Application Development Engineer

    Sept 2019 - Jul 2020