Eugenia Michali

Experience

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  European University Cyprus

  Jun 2016 - Mar 2020

  Department of Dentistry / School of Medicine / Human Resources Department• Effective School/Office management; handle calls, prepare and edit correspondence, schedule meetings and appointments• Receptionist• Scheduling and organization of the School’s program and examination period• Dean/Chair/Faculty administrative support; able to organize and execute instructions in efficient and effective manner• Organizational projects & customer service; student support• Student communication; communicate well with credibility and confidence• Software skills using daily Microsoft Word and Excel for reports and scheduling• Support for the School’s events; track and manage guest responses, assists guests, help with the equipment and set up of the event Show less Dept. of Computer Science and Engineering / School of Sciences / Human Resources Department• Effective School/Office management; handle calls, prepare and edit correspondence, schedule meetings and appointments• Receptionist• Scheduling and organization of the School’s program and examination period• Dean/Chair/Faculty administrative support; able to organize and execute instructions in efficient and effective manner• Customer service; student support• Student communication; communicate well with credibility and confidence• Software skills using daily Microsoft Word and Excel for reports and scheduling Show less Department of Marketing and Admissions• Customer Service (Information about the University /academic programs and admission requirements)• Handling phone calls and email inquiries in appropriate and professional manner• Conduct Live Chat conversations with student and prospective students by responding with professional and accurate information• Executing outbound calls informing clients of new services / send follow up emails to students for more information• Booking appointments between potential clients and the Admissions Department• Recorded/input information in CRM (Customer Relation Management) database/system for potential and/or existing students• Responsible for running numerous reports; regarding Admissions, Financial Aid, Registrar and Marketing campaigns• Trained new members of the team for CRM system as well as assist with questions and procedures• Accomplishing Sales• Other duties as assigned Show less

  • Administrative Assistant

    May 2018 - Mar 2020

  • Administrative Assistant

    Feb 2018 - Apr 2018

  • Contact Center Agent

    Jun 2016 - Feb 2018
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  Digital Minds Cyprus

  Mar 2020 - now

  Ecommerce Manager