Hellen Willett

Experience

• 

  The Living Vine

  Jan 2008 - Jan 2012

  Assistant House Manager/Store Manager

  Assistant House Manager (2008-2012)Managed and assisted the Lead House Manager in day & night responsibilities for 80+ women in Crisis Pregnancy. Major functions included house chore training, educational tutoring, developmental coaching and counseling. • Provided leadership and spiritual guidance to young pregnant women which established them into a successful, rewarding, and safe environment• Supervised and educated residents domestic skills such as cooking, cleaning, & planning which implemented them with skills to succeed personally and professionally• Guided as supportive mentor to residents practically and spiritually--impacting their over-all future well-beingBlessingdales Downtown Thrift Store Manager (2009-2012)Managed the Downtown store for The Living Vine, coordinating volunteers and residents in their daily responsibilities. Primary objectives consisted of resident job training, apparel education, inventory planning, and volunteer relations.• Taught and guided residents in work ethic and job skills, providing them with “hands-on” experience to assist their further growth in the job industry • Facilitated volunteer groups with projects for the store, improving the financial revenue and inventory control of the retailer • Provided customer service expertise, establishing a boutique atmosphere for clients in a thrift store setting• Applied designer and retail knowledge, pricing items at a value that was accurate and brought in an increase of revenue by 25%. Show less

• 

  Visiting Orphans

  Jan 2012 - Dec 2012

  Mission Trip Coordinator

  Missions Trip Coordinator (2012)Managed and coordinated 15 specialty short-term mission trips to Uganda, Ethiopia, Haiti, and India, bringing global orphan awareness to over 200 individual team members. Major responsibilities included logistics, social media marketing, leadership training and development, coaching team members and leadership relations.

• 

  MKI Group Travel

  Feb 2013 - Aug 2015

  Sales and Missions Specialist

  Sales & Missions Specialist Administered Human Resource support for travelers. Directly managed clients’ travel arrangements while providing emotional and personal assistance prior to their trip. Consulted and partnered with senior executives on logistical and preparation issues. Partnered the company with a diverse and large selection of new potential clients nationwide.

• 

  Vanderbilt University

  Aug 2015 - Jun 2018

  Travel Program Assistant

  Administers travel expertise and support to alumni, their friends, and family. Works as a liaison between tour operators and travelers. Partners with senior executives on alumni travel planning. Developed and executed the safety procedures for current and future travelers by applying STEP (Smart Traveler Enrollment Program) to the program. Researches current events, travel tips, and marketing/business within travel. Applies the research to the program. Organizes data of previous, current, and future travel participants. Edits travel brochures for tour operators' marketing of the upcoming tours. Creates marketing materials for the growth and development of the program. Partners in executing the Alumni Travel Reunion annually. Major responsibilities include logistics, administration, communications, and collaboration on developing the program with the travel director. Show less

• 

  Destinations & Adventures International

  Jun 2018 - Jul 2021

  Director of Sales

  Remotely secures and provides elite customized travel offerings and services for educational and specialty groups. Directly manages clients’ travel arrangements tailored for featured specialists, professors, and lecturers. Consults with senior executives offering travel arrangements to meet the clients’ requested budgets and tailor-made customizations.