Anna Tsetseri

Anna Tsetseri

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location of Anna TsetseriKhalándrion, Attiki, Greece

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  • Timeline

  • About me

    Customer Planner Co-ordinator

  • Education

    • 3rd likeio chalandriou

      -
    • Vrilisia Photography Club

      -
    • Stanford University

      2012 - 2012
      On-line course state of accomplishment Crash course on Creativity
    • Stanford University

      2012 - 2012
      On line course state of accomplishment Technological Entrepreneurship
    • Pontificia Universidad Católica de Chile

      2013 -
      On line course state of accomplishment Decisiones Estratégicas

      Evaluación de Decisiones Estrategicas

    • Ethnikon kai Kapodistriakon Panepistimion Athinon

      2020 -
      E-learning Alternative and Complementary Psycological Therapies: methods and results
    • Athens University of Economics and Business

      2000 - 2005
      Bachelor's degree Accounting and Finance
    • Athens University of Economics and Business

      2008 - 2010
      Master's degree Business, Management, Marketing, and Related Support Services

      Financial Accounting, Corporate Strategy, Marketing, Communications, Negotiations, Entrepreneurship, E-commerce and Project Management. Thesis on "Measure on the influence of corporate reputation on business performance".

  • Experience

    • Unilever

      Oct 2005 - now

      Responsible to support the successful build and execution of the Customer Business Plan in line with Key Account and Customer Activator, processing Promo Plan, Customer contracts, scorecards, analyzing forecasts and reviewing the effectiveness of the plans. Co-ordination, mentoring and monitoring of the Customer Planner Team. Driving project implementation of Sales Force Promo Management tool in design, UAT, PGLS and go live phases as well as daily improvements (part of integrated operations East Europe Project). Show less Customer Development Excellence- SpecialistKey Sales interface for product price lists (process owner ensuring flawless execution of sales & operations plan : Marketing, Planning and Customer Category Teams), maintenance and controls (Home- Personal Care, Foods, Foodsolutions business)Design and implementation of sales data structure (Foods, Foodsolutions- domestic and exports) (data analysis and structure to ensure optimum use for reporting and rebates issues)Responsible for on invoice rebatesResponsible for off invoice rebates : Annual Agreements forecasting, monitoring and implementation (Billbacks) on a monthly, quarterly, annual basis. Trade Fees forecasting, monitoring and implementation (Billbacks) on a monthly basisCalculate and communicate product allocation reports to Sales ForceFacilitate order management issues at any step of the chainEnsure regular and accurate reporting to internal and external stakeholdersDevelop ad-hoc reports and analysis on Sales performance as per requestsParticipate in projects for smooth implementation of Sales IT European and local execution toolsProvide regular and ad-hoc reports on execution KPIs progress Coordinate with relevant stakeholder to ensure flawless sales plans to the field force (Customer & Channel Development, O2C, Finance)Be point of contact to all outgoing communications to the field (Sales Forecasting & Key Distributors)Be point of contact to Sales internal/external auditorsGDPR Retail Customer Development ChampionMonitor and ensure year end closure process with distributors Show less

      • Customer Planner Team co- Ordinator

        Sept 2023 - now
      • Customer Development Operations Specialist

        Jun 2015 - Aug 2023
      • Cross-Functional Customer Development Excellence Officer

        Jun 2010 - May 2015
      • Sales Administrative Assistant

        Jun 2007 - May 2010
      • Human Resources Assistant

        Oct 2005 - Jun 2007
  • Licenses & Certifications

    • Alternative Psychological Therapies- Methods and Results

      Ethnikon kai Kapodistriakon Panepistimion Athinon
      Jul 2020
    • Running a Profitable Business: Understanding Cash Flow

      LinkedIn
      May 2020
      View certificate certificate
    • Usui Reiki Certification - 1st degree

      Reiki Healing Center
      Feb 2014
    • Income Statement (P&L) and Cash Flow Explained

      LinkedIn
      May 2020
      View certificate certificate
    • Hatha Yoga Instructor

      Yoga Alliance
      Nov 2016
  • Honors & Awards

    • Awarded to Anna Tsetseri
      Scolarship for Postgraduate studies State Scolarship Foundation (I.K. Y.)
  • Volunteer Experience

    • Community Volunteer

      Issued by Boroume on Apr 2017
      BoroumeAssociated with Anna Tsetseri
    • Facilitator

      Issued by GIVMED | Share medicine Share life on May 2018
      GIVMED | Share medicine Share lifeAssociated with Anna Tsetseri