Anto Shrivastav

Anto Shrivastav

Customer Service Officer

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location of Anto ShrivastavSydney, New South Wales, Australia

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  • Timeline

  • About me

    PMP® | CSM®

  • Education

    • Maharashtra State Board of Technical Education, Mumbai, India

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    • Providence Girls' High School

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    • St. Joseph Convent

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  • Experience

    • Centurysoft Private Limited

      Jun 2013 - Mar 2015
      Customer Service Officer

      As a Business Development Executive excelling in project bidding, proposal writing, and team management. Adept at coordinating multiple projects, driving growth through client acquisition, and expanding market presence.

    • Harrier Information System Pvt. Ltd.

      Mar 2015 - Jul 2015
      Business Development Executive

      Business Development Manager specializing in driving business growth through innovative marketing strategies and successful product sell initiatives. Expert in cultivating strategic partnerships and expanding market presence.

    • E Sense IT Solution Pvt. Ltd.

      Oct 2015 - Oct 2016
      Customer Service Officer

      As a Business Developer, I drive revenue growth by identifying opportunities, cultivating client relationships, and implementing strategic initiatives. I leverage market insights to enhance business expansion and foster sustainable partnerships.

    • SmartDigital WebNMobile Technologies (OPC) Pvt. Ltd.

      Apr 2017 - Feb 2019
      Customer Service Officer

      Strategic Business Development Manager driving revenue growth through client acquisition, market analysis, and relationship management. Proven expertise in identifying opportunities, negotiating deals, and fostering long-term partnerships to achieve organizational objectives.

    • ISoftrend System

      Mar 2019 - Nov 2020
      Team Lead

      As a results-oriented Project Manager, I excel in strategically planning, executing, and successfully concluding projects within budget and deadlines. My proficiency extends to team leadership, agile and waterfall methodologies, risk management, and effective stakeholder communication, ensuring success in dynamic environments.

    • LaxZenith SoftTech

      Nov 2020 - Feb 2024
      Team Lead

      • Delivered exceptional client service by managing communications and ensuring alignment with customer expectations. • Monitored and analyzed performance metrics to optimize processes and meet service-level commitments. • Coordinated with internal teams to ensure timely delivery of projects and solutions. • Conducted detailed reporting and provided actionable insights to enhance stakeholder satisfaction.

  • Licenses & Certifications