Marius Grozav

Experience

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  Deltatel Romania

  Jan 2007 - Sept 2009

  FIELD ENGINEER

  Project Experience :June 2009 – July 2009• Transferred to Kenya • Responsibilities testing, commissioning and acceptance test for WDM equipments (Alcatel 1626) for the company Orange KenyaMay 2008 –April 2009 Transferred to Greece Responsibilities testing, commissioning and acceptance test for SDH equipments (Alcatel 1650, 1660) for the company TELLAS Greece ( configuring the equipment via craft-terminal to set all the cards, matrix, to check the software release to be compatible, to measure the Power-level for the optical fibre, LAPD protocol if needed , NSAP address…)October 2007 – March 2008 Transferred to Bulgaria-Greece Responsibilities testing, commissioning and acceptance test for WDM equipments (Alcatel 1626 ) for the company OTE GLOB Greece ( configuring the equipment via craft-terminal to set all the cards, matrix, to check the software release to be compatible, to measure the Power-level for the optical fibre, LAPD protocol if needed , NSAP address…)July 2007 – October 2007 Transferred to Greece Responsibilities -testing, commissioning and acceptance test for WDM equipments (Alcatel 1626) for the Company TELLAS GreeceMarch 2007 – July 2007 Transferred to Bacau Romania Responsibilities -testing, commissioning and acceptance test for SDH equipments (Alcatel 1650) for the Company ROMTELECOM Romania Show less

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  Alcatel-Lucent

  Sept 2009 - Oct 2012

  TAC techinal support for NL network SDH/WDM

  Technical support for Netherland network BT SDH/DWDM • testing new circuits (2MB, 10MB, 34MB, 100MB, 1GBE)• Ethernet links for 1GBE (configuring ports to be the same in the end nodes pause mode on/off, auto negotiation enable/disable. Also to check performance monitoring for the ports to see the packages received and transmit, also errors like FE-ES,NE-ES, FE-BBE, UAS… )• DWDM ( to check the power levels, frequencies, communication signal from Optical amplifier (OA), also out-put from OTU Optical Translator Unit, …. )• Protections for SDH ( SNCP, MSP, MSspring)• Hand over for new SDH and WDM equipments to bring in management the new equipments• SDH and DWDM topology• fault handling (trouble tickets)• classic CASE (Hand Over, Receive notification of Access(I must check if the circuit is build correctly and protected how the Customer wants single routed, , Operational testing phase, Perform Alarm Check Layer, In Service Notification, Recover Own Access)Responsibilities: Maintaining all British Telecom throughout the Netherlands networks of optical fibre (SDH/DWDM) , offering fast solutions and fixing any kind of technical problems that might come up in the network including sending a field engineer to that specific site if can not be fixed remote and using all different network tools as per IMS (database), OMS (for supervision the network of the LUCENT equipments ), EMS, FSP Manager (for supervision of the ADVA equipments ) , TSC ( for the network LUCENT equipments ) , Remedy Expidio (for trouble shooting Tickets), MV36, MV38 (for MARCONI equipments ), COCON NL(the ability to mirror and align all optical fiber circuits comprised in The Netherlands ) Show less

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  BT Global Services

  Oct 2009 - Dec 2010

  TAC support Engineer (SDH/DWDM)

  Technical Level 3 support for BT Network in The Netherland SDH/DWDM • testing new circuits (2MB, 10MB, 34MB, 100MB, 1GBE)• Ethernet links for 1GBE (configuring ports to be the same in the end nodes pause mode on/off, auto negotiation enable/disable. Also to check performance monitoring for the ports to see the packages received and transmit, also errors like FE-ES,NE-ES, FE-BBE, UAS… )• DWDM ( to check the power levels, frequencies, communication signal from Optical amplifier (OA), also out-put from OTU Optical Translator Unit, …. )• Protections for SDH ( SNCP, MSP, MSspring)• Hand over for new SDH and WDM equipments to bring in management the new equipments• SDH and DWDM topology• fault handling (trouble tickets)• classic CASE (Hand Over, Receive notification of Access(I must check if the circuit is build correctly and protected how the Customer wants single routed, , Operational testing phase, Perform Alarm Check Layer, In Service Notification, Recover Own Access) Show less

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  Liberty Global

  Oct 2012 - Dec 2014

  NMC Transmission Engineer

  Job description: CNM NOC ; Supervision and technical support for all UPC countries in Europe. • SDH and DWDM topology• Fault handling (trouble tickets)SLA.• Working with different systems and tools• fault handling (trouble tickets)• Networking IP Routers/Switches Configuring ports, VLAN’s • EthernetResponsibilities: Maintaining and Supervising all UPC countries in Europe networks of optical fibre (SDH/DWDM Switching / Networking , Ethernet ) , offering fast solutions and fixing any kind of technical problems that might come up in the network Show less

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  Belcom247

  Jan 2015 - Jul 2015

  Network Engineer

  Belcom247 is an experienced and trustworthy provider of round the clock specialist field operations services to global data network operators. Belcom247 designs, installs and maintains critical network and storage infrastructure on behalf of its multinational clients and guarantees best in class emergency maintenance response times at the world’s top 100 data centres.Founded over a decade ago we take pride in employing proactive and skilled technicians who strive to exceed our customers’ expectations at every interaction. We maintain an unrelenting focus on our primary objective which is to deliver outstanding operational performance in a sector, shaped by the constant evolution of high performance technology, an endless pursuit of high efficiency and increasingly demanding end-user requirements. Show less

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  Worldline Global

  Aug 2015 - now

  Drive the resolution of incidents, major incidents and escalations while providing response to management to customers .Create and review documentation as well as incident and escalation processes. Prioritizing incidents according to their urgency and influence on the business.Collaborating with the incident management team to ensure that all protocols are diligently followed.Logging all incidents and their resolution to see if there are recurring malfunctions.Adjusting the incident management process as required to ensure its effectiveness.Communicating with upper management if major issues are found in the IT system.Managing the incident team members by re-assigning workloads and re-scheduling non-urgent tasks. Show less Ingenico ePayments is the online payments division of Ingenico Group, and was founded after the merger of Ogone and GlobalCollect. As Senior Operations Engineer I am responsible for the first line technical support to online Merchants (24x7 monitoring). My main role is to take care that the Incident Management process is executed smoothly. Further more first line troubleshooting of all Merchants flow from Webserver (REST API) to Database (SQL) through Application Servers (UNIX). Main Tools: ELK (Elasticsearch, Kibana), Oracle SQL Show less Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries and creating the future of global commerce. As industry leaders since 1994, our innovative spirit drives us forward across all channels. We are the trusted partner of over 65,000 small and large merchants who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, we help merchants optimize their business and grow into new markets around the world. Show less

  • Major Incident Manager / Problem manager Service Delivery Management

    Jan 2022 - now

  • Senior Operations Engineer / Shift lead

    Jan 2019 - Jan 2022

  • IT Operational Engineer

    Aug 2015 - Jan 2019