Mark Briton-Jones

Mark Briton-Jones

Facility Manager

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location of Mark Briton-JonesLos Angeles Metropolitan Area

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  • Timeline

  • About me

    VP, Administration and Security at PennyMac Loan Services, LLC

  • Education

    • Open University of Australia

      2017 - 2017
      Emergency Management

      Resiliency, Reduction, Readiness, Response, Recovery.

    • EduLife Institute

      2017 - 2017
      Management of Assultive Behavior. M.O.A.B trained
    • University of South Australia

      -
      Bachelor of Education (BEd) Elementary Education and Teaching

      Media Studies and Physical Education majors

    • The University of Sheffield

      2007 - 2009
      Master of Education (M.Ed.)
  • Experience

    • South Australian Community Recreation Association

      Jan 1994 - Jan 1997
      Facility Manager

      Relevant Experience in Management. • Budget creation and management• Source, train and supervise 60+ volunteer staff• Create operational manuals for daily operations of multi sport facility• Responsible for opening and closing procedures• Responding to alarm calls• Creating and maintaining secure premise for public use• Managing money transactions including banking• Provide security personnel for large public events• Managing phone enquiries• Documenting incidents and creating reports• Programming public space use• Create and maintain financial statements• Conduct Public meetings• Conduct Meetings for Board of Management Show less

    • The Japanese International School -Hong Kong

      Jul 1998 - May 2004
      Teacher

      International School - Medium of instruction English. Teaching students of diverse nationality with equally diverse cultural, economic, political and philosophical beliefs and practices.

    • The Country School

      Aug 2004 - Dec 2016
      Administrator/Teacher

      Related experience in Security:• Identify security issues on site.• Work with independent security company to provide security staff on patrol during operational hours.• Design and Implement a 60-page Emergency Procedures manual.• Conduct staff training in disaster response.• Conduct monthly fire and emergency evacuation drills. • Ensure purchase, storage and distribution of emergency supplies and “Bug-Out” bags for students and staff.• Inspect and adjust security systems, equipment, including AV installation and recording to protect campus personnel and assets.• Develop and manage seven teams to meet the needs of multi-facet responses to external threats, e.g. lockdown due to bank holdup and active shooter notifications, phone threats, triage etc.• Maintain log of irregularities in equipment, property, personnel.• Plan and supervise various events on campus including overnight camps.• Create and manage security plans for high profile clientele.• Conduct opening and closing procedures including door locks, gate padlocks, coded alarms.• Inform clientele of policy infractions on campus e.g. vehicle parking violations, court issued protective orders, offensive remarks, language, clothing and behaviors.Related experience in education:• Prepare and present lessons in Language Arts• Evaluate learning outcomes• Use current educational pedagogy including Multiple Intelligences, Flipped Classroom, Constructivism• Lead a team of staff to deliver a full curriculum to Junior High students including curricula and extra curricula studies. • Provide administrative support to Head of School as the Chair of Middle School. Show less

    • Western Realty Control

      Jan 2005 - Jan 2007
      Operations Manager

      Relevant Experience in Operations:• Created and implemented the first operations manual.• Train Property Manager.• Maintained financial records with an annual income budget over $1.2M.• Inspect 60 apartments before and after rental and arrange for repairs and updates by various service providers.• Recorded and managed property maintenance issues requiring attention by various service providers.• Provided notices to tenants including violations, payment notices, maintenance work.• Managed incoming and outgoing phone calls regarding rental opportunities and gave site tours.• Monitored 15 CCTV cameras.Managed resident complaints and concerns including issues between management and residents and between residents. Show less

    • Self-employed

      Jan 2017 - Mar 2017
      Emergency Management/Investigations/Security

      Interested in securing a career that utilises my skills:- Above average observational skills- High level verbal and written communications - Situational awareness - Psychological profiling- Leadership- Training- Cultural sensitivity- Ability to research, investigate and create reports while maintaining discretion and working to deadlines, often in fast paced or stressful situations- Reading body language- Negotiation- Public Relations

    • Allied Universal

      Mar 2017 - May 2018

      - Access control- Patrol- Loss prevention- Customer service- Client service- Concierge services- Record keeping of 3rd party work flow- Security CCTV monitoring - Threat identification and mitigation- Alarm management- Opening and closing procedures in manufacturing, retail and executive offices. TRAINING COURSESLegal Aspects of Private Security, Introduction to Contract Security, Crime Prevention & Response, CCTV Monitoring & Dispatch (SSO), Note Taking and Report Writing, Importance of Documentation, Patrol and Observation, Concierge Program (SSO), Patrol Techniques (SSO), Active Shooter, Emergency Preparedness, Ready Response, Hearing Conversation, Heat Illness Prevention, Dealing with Aggressive Behavior, Interpersonal Communication, Missing and Exploited Children, Work Safe, Principles of Leadership, Career Navigation, Open Position Claim, CA Refresher Training. Show less

      • Security Supervisor

        Jan 2018 - May 2018
      • Security Services Professional

        Mar 2017 - Jan 2018
    • G4S

      Jun 2018 - Apr 2019
      • Security Supervisor

        Sept 2018 - Apr 2019
      • C-Suite Security

        Jun 2018 - Sept 2018
    • PENNYMAC

      Apr 2019 - now
      • VP, Administration and Security

        Mar 2022 - now
      • AVP, Administration and Security

        Mar 2021 - Mar 2022
      • Manager, Administration and Security

        Apr 2019 - Mar 2021
  • Licenses & Certifications

    • Community Emergency Response Team

      COMMUNITY EMERGENCY RESPONSE TRAINING
    • Disaster Assistance Response Team

      DISASTER ASSISTANCE RESPONSE TEAM
    • First Aid, CPR, AED

      Conejo Valley CPR
    • Emergency Management

      Open University of Australia
      Oct 2017
    • Security Officer

      Bureau of Security and Investigative Service
      Mar 2017
      View certificate certificate
    • National Incident Management Systems

      FEMA
      Sept 2017
    • Active Shooter

      FEMA
      Aug 2017
    • National Response Framework

      FEMA
      Aug 2017
    • Incident Command System

      FEMA
      Nov 2016
    • FBI Community Relations Executive Seminar

      Federal Bureau of Investigation (FBI)
      Sept 2017
  • Volunteer Experience

    • Pastoral Security and Congregation Safety

      Issued by Calvary Community Church Westlake Village
      Calvary Community Church Westlake VillageAssociated with Mark Briton-Jones
    • Team

      Issued by CERT - Community Emergency Response Team on Jan 2017
      CERT - Community Emergency Response TeamAssociated with Mark Briton-Jones
    • Team

      Issued by DART - Disaster Assistance Response Team on Jan 2016
      DART - Disaster Assistance Response TeamAssociated with Mark Briton-Jones