Anna Glotova

Experience

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  Department for Presidential Affairs, Kremlin, Russian Federation

  Mar 2009 - Jun 2010

  Deputy Director of Catering

  • holding public receptions held by federal authorities of Russia, official events and celebrations in Kremlin (banquet, coffee break, cocktail, barbecue)• catering service of the First Person of the State, employees of the Presidential Administration, the Office of the President of Russian Federation

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  Uterque CIS, Inditex Group

  Sept 2010 - May 2012

  Store Manager

  • sales generation (analyzing daily sales reports, meeting monthly, quarterly, annual sales goals. Setting individual sales goals, holding contests for employees, offering sales promotions)• store business operations (managing profit and loss, facility management, safety and security, loss prevention)• human resources ( recruiting, hiring, training and development, performance management, payroll, and schedule workplace scheduling)• team development, facilitating staff learning and development• product management (ordering, receiving, price changing, handling damaged products and returns)• coordination of deliveries and transfers• ensuring of visual merchandising• customer service, communication with customers • daily communication with head office in Spain Show less

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  Podium Market Fashion Group

  May 2012 - Dec 2012

  Women's World Manager

  • day to day store management • ensure sales targets are met • provide leadership and support to sales team• recruitment, inducting and ongoing training of sales team • performance management and appraisals for sales team • research and analyze market trends, competitors, products and stock movement and take appropriate action to maximize revenue• visual merchandising• forecasting• stock management• customer service

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  TOM TAILOR GROUP

  Feb 2013 - Oct 2013

  Retail and Outlet Manager

  • start-up of first retail&outlet stores in Russia• managing Managers, Assistant Managers and Sales Employees through effective recruitment, individual coaching and developing, discipline and supervision• through travel and daily communication, analyzing Company sales to identify problem areas, and developing appropriate action plans with the Managers to resolve• achieving Company planned sales goals through the implementations of sales and customer service programs• direct use and knowledge of merchandising to ensure best strategies for merchandise presentation are used to successfully drive Company sales• monitoring all Company loss prevention activities to decrease the lost revenue, specifically in the area of shrink reduction• responsible for controlling expenses to maximise the contribution of the branches to Company profits, including branch payroll• assessing and supervising the operational activities of the Managers to ensure compliance with Company policies and procedures, specifically management of store hours• interacting with all levels of Management in the development and implementations policies and procedures Show less

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  Gucci

  Nov 2013 - Mar 2022

  • Senior Store Manager of 4 GUCCI locations, TSUM Department Store

    Feb 2020 - Mar 2022

  • Senior Store Manager, Flagship Store

    Jul 2018 - Feb 2020

  • Store Manager, GUM Shopping Mall

    May 2015 - Jun 2018

  • Store Manager, Barvikha Luxury Village

    May 2014 - Apr 2015

  • Women’s Universe Department Manager, TSUM Department Store

    Nov 2013 - May 2014
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  TRUSSARDI

  Mar 2022 - Oct 2024

  Retail Director