Hamid Masood

Experience

• 

  Mobilink

  Aug 2005 - Mar 2006

  RF Engineer

  MOBILINK-PMCLI have worked as intern in MOBILINK CELL PLANNING NORTH.• Drive Test using TEMS Investigation in Idle, Dedicated and Scanning mode (TEMS Investigation). • Frequency planning for new sites and the Neighbor planning in MapInfo (MapInfo Professional Version 8.5)

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  Huawei

  Jan 2006 - May 2009

  Responsible for Operations&maintenance of entire network (Ufone), including BSS, NSS, IN, and transmission entities installed in the whole north region.Frequent meetings with customer to address and feedback different on going issues.Proactively develop, implement, and communicate effective operational procedures for improvement of network quality to enhance customer satisfaction.Coordination between customer and internal team to ensure the timely deliverance as per SLA.Independently develop the responsibilities and specifications for projects by identifying project phases and elements, studying project/client/vendor requirements, take help from project teams, reviewing vendor/contractor bids and preparing cost estimatesSend different reports regarding network to customer on regular basis.To manage and control team & work load and to update daily progress report.To maintain and check the quality of installation according to the Operator requirements.To maintain the weekly progress and update the statistic data of installed sites.To prepare plan for the ATP of On-Air sites and deliver the sites to the operator safely.Preventive Maintenance: To do preventive maintenance with a team on routine basis for BTS, BSC & micro BTS sites. To check battery backup, reporting of the external alarms correctly. The purpose of this type of periodic maintenance is to check each & every equipment at the site to prevent any instantaneous alarms on GSM site to improve the QOS of GSM operator.Testing Telecom EquipmentI can easily handle the universal Stationary Battery Analyzer from MIDTRONICS, Bert Meter, site master, spectrum Analyzer, Multi Meter. Show less Microwave planning department Conducting/performing field/site surveys for Microwave LOS (Line of Sight). Preparation of survey reports and path profiles. Did nominal network planning for Ufone in north region. Did capacity and frequency planning under the supervision of Ufone transmission team. Worked on Path loss and MapInfo, Microsoft Excel. Management with coordinator. I have planned two Repeaters. I have Performed 90 surveys of north region for UFONE.TRAININGS: I have attended the four days NEC equipment and NMS training in Islamabad. During training we learnt the microwave installation and their software’s. We were taught four software’s. (1) Hyper Terminal (2) PNMT (3) LCT (4) PNMT j Hyper Terminal and PNMT were for Paso link whereas LCT and PNMT j were for NEO Equipment. Show less

  • Regional Manager

    Mar 2006 - May 2009

  • BSS/TXN Engineer

    Jan 2006 - Aug 2006
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  AN ELTEK VALERE Pakistan

  May 2009 - Feb 2010

  Assistant Manager Technical

  (AN ELTEK VALERE COMPANY)• Working on different projects.• Telenor 2000 sites batteries installation. Manage the whole operation team.• Supervising the whole installation of MGW power from ELTEK side. • Conduct and perform the pattern test of different telecom and DC power equipment to customer.• Monitoring the troubleshooting of ELTEK rectifier systems and their applications.• Monitoring the Installation, commissioning and operation of ELTEK (AIRCON, SPD, and UPS).

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  Etisalat Ufone

  Feb 2010 - Feb 2022

  - FCAPS implementation in NOC TXN and ensuring 24/7 hours surveillance of the network- Worked on HP TeMIP for incident and reports creation.- NOC Transmission Management, processes and procedures- Continual process improvement includes but is not limited to automation of tasks and reporting.- Implementation of enterprise-wide monitoring initiatives, and routine administration tasks.- Ensure standard operating procedures are maintained and executed.- Develop internal processes and solutions to track requirements, performance, and results.- To define, implement and enforce configuration management and change management policies- Continually test, monitor, track and report results to management.- Creation/maintenance of TXN network diagrams for access, IN/VAS and IP-MPLS core network- Change management of TXN network including IPMPLS, Metro SDH, AccessTDM, MW & Clock- To assign different technical tasks to team members to achieve departmental goals.- Effective and strong coordination/follow-up skills with Internal Teams and Vendors.- Risk analysis for new service integration with operational perspective- Ensuring information of latest trends in the evolution of 2G, 3G, 4G & IP technologies- Striving for IP Core and Access Network Optimization- Verifying, validating and troubleshooting IP Core Network Design- Optimization of network based on KPIs of performance counter, QOS & Capacity Utilization etc for IP Core Network- Ensuring network security using IP Security on Huawei Firewalls- Optimization of the network through operations like TCP operations, MSS, Latency and Windowing- Reviewing/Asses the types of risks relating to the use of information, Considering ways to specify data quality expectations based on those risks, Developing processes and tools for clarifying what data quality means and how it is measured, Defining data validation rules that can be used for inspection and assessment, Measuring data quality, reporting and tracking data issues Show less • Installation, Configuration, Commissioning, troubleshooting, maintenance and patch up-gradation of Huawei GSM BSCs (BSC6000 and BSC32) & PCUs (PCU6000 and PCU35).• Responsible for the operation and maintenance of IP/MPLS network backbone at OMC(Transmission)• Responsible for the Engineering IP backbone of the whole enterprise.• Responsible for the operation and maintenance of Abis interfaces and cross-connects between BSCs and BTSs using Network Management System• Responsible for the proper functioning of Microwave Radios all over Pakistan.• Overseeing legacy Nortel’s Passport Network including management of voice services with PSTN• Configuration of the new BTS sites, External alarm configuration, Software loading activation and handling any kind of problem found during commissioning.• Worked on iManager M2000 (NMS) for monitoring & operations support of the Network in OMC-R.• Took part in Re-homing and cutover activities and performed the site survey for swap and new sites.• Performed call testing and call tracing during the rectification of the mute, distortion and call drop issues.. RFPs/RFQs Preparation • Resolving RF Optimization problems like bad KPIs (High DCR, Low HSR, Low CSSR, TCH call drop etc) and changing RNO parameters in Coordination with the RF team. • Complete indoor/outdoor Installation of Huawei BTS 312, 3012 indoor, 3012AE outdoor, 3002, 3006c E-cell.• Deployed antenna, TMA, feeder system (Andrew, Argus) and rectifier system of Eltek, Emerson.• Hardware installation complete soft parameter configuration, frequency allocation till required RSL value according to the engineering design document. (PNMT and PNMT-j Software.) Show less

  • Team Lead Technology NOC Transmission

    Apr 2016 - Feb 2022

  • Assistant Manager

    Feb 2010 - Mar 2016
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  I3Scomm

  Jan 2015 - Feb 2015

  Senior Consultant

  1. Worked with i3Scomm’s US team to analyze BSC, RNC data for multiple clients (AT&T and T-Mobile) and provided actionable reports. 2. Coordinated with software development team to scrub technical data for initial phase of Stale Record Database tool.3. Have done successfully Technical audit of Mobily (ETIHAD ETISALAT COMPANY) Performance and Optimization department. 4. Have successfully prepared APM (Audit Planning memorandum) and Risk control Management (RCM) documents for field work. Show less

• 

  Special Communications Organization SCO

  Mar 2022 - Dec 2024

  Manager Transport Operations and NOC/SOC

  Responsible 24/7 whole SCO transport network Operations/surveillance & monitoring including ZTE/Huawei IP/MPLS, Optical ZTE PTN(ZXCTN9008,9004,6300,6200,6110), Huawei SDH/DWDM/OTN and NERA/ZTE/Huawei Microwave network operations and Cisco IP/DWDM Network with access sites OLAs, SCO GPON network, PON, AON and Huawei OLTs, IPRAN configuration and operations.Manage 24/7 network security monitoring, surveillance, and reporting. Oversee SCO telecom network vulnerabilities and create trouble tickets and security alerts. Perform traffic forecasting, automation, analytics, advanced threat analysis, and propose mitigation solutions, Statistical & Data Analysis, and Dashboard designing.Having a leading role in NOC/SOC formation and implementation of ISMS ISO-27001 management system, while involved in the performance of scope and controls with Risk/Gap Analysis in SCOleading role for the implementation of Security Information and Event Management (SIEM) solutions Open source WAZUH and GRAYLOG for log management and hive for service management (Open Source Security Incident Response Solutions designed for SOCs & CERTs)Leading project of Critical Telecom Data and Infrastructure Security Regulations (CTDISR) - Implementation will ensure third-party analysis for the cybersecurity of SCO Networks and implementation of critical nodes missing in the network. information Security, Cyber security forensics audits, Cyber Security risks analysisInvolue in CTDISR RFP for design self-healing network from cyber attacks and mitigate the threats from SIEM, SOAR, NGFW of Fortinet SD-WAN and Cyber Security solution including cloud SAAS, SASE, EDR and east-west perimeters protectionResponsible for Technical/Finalization of the concept paper and PC1 for new projects and technical evaluation of TXN systems Plan and upgrade.Responsible for procurement plans, inventory management resource management and technical/ Financial scrutiny of projects/ Operations BOQs. Show less

• 

  Zong CMPak Ltd

  Dec 2024 - now

  Lead Back office NOC Data Analytics & Reporting

  ISPs IPT Bandwidth Management:• ISP Reporting, Daily/weekly reporting of ISPs performance through Summary Dashboard.• ISPs IPT Bandwidth Management (upgrade/downgrade/shifting/billing/availability/SLA rebate).Smart-care Analysis:• Conduct in-depth analysis of application performance data using Smart-care.• Identify application-level issues impacting user experience and report findings to relevant teams.• Use tools like SQL, Excel, and network monitoring software to extract and analyze data.CS/PS Core Network Analysis:• Monitoring of Core alarms and KPIs and escalation to concerns for end to end resolution if found any abnormality.• VoLTE active & provisioned Subscriber and Total VoLTE traffic stats Reporting.• Monitor Total VLR subscriber, CSFB Subscribers, Active 2G & 3G Subscribers NWD CS Traffic off all MSCs and if found any issue then escalate to concerns.• Verify the CSFB Success Rate of All MSCs using different KPIs.• Verification of BICC utilization of all BICC links between all MSCs• Sharing of Different PS Stats with planning team.Excellent Grid Evaluation:• Excellent Grid report includes Coverage, EUTRAN High Utilized cells, L2L3 Complaints, OSS KPIs, Microwave Congested links reporting on weekly basis.KPIs / Counters Integration:• KPIs / Counters integration of RAN in OSS-PM system.Data Analysis and Visualization:• Employ advanced tools such as Python, SQL, Excel, and network monitoring software for comprehensive data extraction and analysisNetwork Availability Analysis:• Monitoring of basic network KPIs [traffic/utilization/drop rate/ throughput on daily basis, ensuring data qualityEAS Reporting & Analysis:Fuel Management & Analysis:MS Vendor Monthly Evaluation and Revision after RCTO Exemption Approvals.RMS Reporting & Analysis/inventory management:• Daily, weekly, monthly RMS availability Report creation and analysisConfigure and optimize cellular networks• Provide technical support to field teams.Trouble Ticket Management: Show less