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Vanda Violante

Vanda Violante

Book Seller - Art sector

Followers of Vanda Violante464 followers
location of Vanda ViolanteLisboa, Lisbon, Portugal

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  • Timeline

  • About me

    Community Operations Manager - EMEA

  • Education

    • ILabora Formacion, S.L.

      -
      Marketing de Conteúdos

    • Faculdade de Ciências Sociais e Humanas - Universidade Nova de Lisboa

      2008 - 2009
      Post Graduate Studies Museology

    • Faculdade de Ciências Sociais e Humanas - Universidade Nova de Lisboa

      2002 - 2007
      Licentiate degree History of Art

    • Escola Secundária Fernão Mendes Pinto

      1999 - 2001
      High School Studies Graphic Design & Multimedia

    • Management and Strategy Institute

      2020 - 2020
      Project Management Essentials Certified (PMEC) Project Management

    • FLAG

      2018 - 2019
      Full Stack Web Development Computer Programming, Specific Applications

  • Experience

    • Fnac

      Sept 2008 - Sept 2013
      Book Seller - Art sector

      Arts & Board Games sector:- Stock management- Sales representative- Customer oriented sales/promo product displaying- Labeling and Storage

    • Teleperformance

      Sept 2013 - Aug 2019

      E-commerce Gaming Industry - Technical Support - Customer Service Representative for Gaming Industry- Tech Subject Matter Expert

      • Assistant Callcenter Manager (Operations Manager) - French, Belgium & Spanish Markets

        Jun 2017 - Aug 2019

      • 1st Line Manager - French & Belgium Markets

        Jun 2016 - Sept 2017

      • 1st Line Manager - French & Canadian Markets

        Oct 2015 - Jun 2016

      • First Line Manager - CxLab

        May 2015 - Sept 2015

      • Game Advisor

        Sept 2013 - May 2015

    • Uber

      Aug 2019 - now
      Community Operations Manager - EMEA

  • Licenses & Certifications