Marleni Javier

Experience

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  Tropical Juice Bar

  Jun 2017 - Sept 2017

  Service
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  Rutgers University - Newark

  Sept 2017 - May 2021

  Student Library Assistant
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  L.U.N.A Rutgers Newark

  Jan 2019 - May 2020

  Secretary
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  Rutgers Undergraduate Connections

  Jan 2019 - May 2020

  Secretary and Public Relations
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  Rutgers Business School

  Jan 2019 - Jun 2019

  Rutgers TeamUp Mentee
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  Walgreens

  May 2019 - Sept 2019

  Customer Service Representative
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  AT&T

  Jun 2020 - Oct 2021

  Summer Externship
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  The Luminations Group

  Jul 2020 - Jul 2020

  Externship

  Luminations - Johnson & Johnson Case Study Challenge Competed in team-based marketing case study challenge and training event with over 100 other interns and recent grads.

• 

  Kohl's

  May 2021 - Oct 2021

  • Recruited, interviewed, and hired 30+ new talents • Collaborated with the store executive team to develop and execute associate retention strategies• Fostered a collaborative and engaging environment, addressing and managing associate concerns• Communicated and educated associates on key priorities to support Sales, Service, and Loyalty• Continuously developed and coach 80 associates, including appraising their performance for the purpose of recommending and executing on promotions or other changes in position• Ensured associates adherence to Kohl’s policies and procedures• Created a hospitality mentality among all associates on the sales floor, creating a best in class customer experience• Maintained a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising• Made informed decisions to support store expense management (e.g. payroll, productivity, shortage)• Assisted and guided associates on the point of commerce process• Helped lead the execution of merchandising directives• Demonstrated product knowledge, understanding customer demand and merchandising best practices to recommend selection and placement• Collaborated with fellow store executives to identify trends and opportunities to make business recommendations• Assessed and allocated resources to support business and workload demands• Controlled the flow of merchandise by ensuring associates are replenishing merchandise, making products readily available to customers• Exercised good judgment and discretion in making necessary management decisions Show less

  • Assistant Store Manager

    May 2021 - Oct 2021

  • Assistant Store Manager

    May 2021 - Oct 2021
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  Next Level 30

  Oct 2021 - Jul 2022

  Account Executive

  - Train Account Executives- shadow second round interviews - Run workshop, impact and campaign meetings- Teach peer presentations - Learn and perform office responsibilities

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  Amazon

  Apr 2022 - now

  • Area Operations Manager II

    Jun 2023 - now

  • Area Operations Manager

    Apr 2022 - Jul 2023
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  Better Homes & Gardens Real Estate Maturo Realty

  Apr 2024 - now

  Realtor Associate