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Pooja Devan

Pooja Devan

Junior Web Content Writer

Followers of Pooja Devan618 followers
location of Pooja DevanBarking, England, United Kingdom

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  • Timeline

  • About me

    Technical Writer at Skan.ai

  • Education

    • Visvesvaraya Technological University

      -
      Bachelor of Engineering - BE Electronics and Communications Engineering

  • Experience

    • SILSPRO PRIVATE LIMITED

      Jan 2019 - May 2019
      Junior Web Content Writer

    • Relyon Softech Ltd.

      Jul 2019 - Oct 2020
      Content Writer

    • ZKTeco Inc

      Nov 2020 - Feb 2021
      UX Writer

    • SemaConnect

      May 2021 - Dec 2021
      Technical Writer

    • RedHunt Labs

      Jan 2022 - Oct 2022
      Technical Writer

    • Skan

      Oct 2022 - now
      Technical Writer

      A collaborative knowledge acquisition initiative was led with 20+ Subject Matter Experts (SMEs), resulting in the establishment of the Documentation Center with 50+ articles and 1.27k views across five countries. Complex technical information was translated into accessible content, improving user manuals while leveraging Figma and Snagit for clarity. Microsoft Azure Monitor was utilized for data-driven publication strategies, and seamless communication was fostered via Teams and newsletters. Alignment with brand guidelines and industry best practices was maintained, and documentation releases were coordinated with product launches for enhanced adoption.Content was integrated into an AI chatbot, and compelling material for diverse audiences was crafted, ensuring clarity and engagement across various assets. Show less

  • Licenses & Certifications

    • Snagit 2021 Certification - Techniques for Technical Documentation

      TechSmith
      Dec 2021
      View certificate certificate