Janarthanan Viswanathan

Janarthanan Viswanathan

Customer Care Executive | Mobitel Pvt Ltd, Colombo, Sri Lanka

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location of Janarthanan ViswanathanColombo, Western Province, Sri Lanka

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  • Timeline

  • About me

    Senior Manager- Customer Success | HRIS Software Expert @ PeoplesHR

  • Education

    • Highland Central College, Hatton

      2004 - 2006
      Advance Level - Srilanka Commerce C Grade
    • St.Thomas College, Bandarawela

      1995 - 2003
      Advance Level ( Srilankan) Education Business/Commerce, General C Grade
    • Queen Margaret University

      2024 -
      Master of Business Administration - MBA Business Administration and Management, General Reading
  • Experience

    • Mobitel (Pvt) Ltd

      Mar 2007 - Jan 2009
      Customer Care Executive | Mobitel Pvt Ltd, Colombo, Sri Lanka

      During my tenure from 2007 to 2009 at Mobitel Pvt Ltd, I served as a dedicated Customer Care Executive, playing a pivotal role in delivering exceptional customer service and fostering positive relationships with clients within the telecommunications industry.

    • Apparel Group

      Aug 2009 - Nov 2011
      Visual Merchandiser | APPARELL L.L.C, Dubai, UAE

      During my tenure from 2009 to 2011 at APPARELL L.L.C, I served as a Visual Merchandiser, spearheading the creation of captivating retail environments and driving the success of multiple clothing showrooms across the UAE.

    • Standard Chartered

      Jan 2012 - Nov 2012
      Personal Banking Advisor | Standard Chartered Bank, Colombo, Sri Lanka

      During my tenure from 2012 to 2012 at Standard Chartered Bank, I served as a dedicated Personal Banking Advisor, contributing to the success of the Credit Sales Team and delivering exceptional financial solutions to our valued customers.

    • Etisalat Lanka (Private) Limited

      Nov 2012 - Sept 2013
      Corporate Business Associate | Etisalat Lanka Private Ltd, Colombo, Sri Lanka

      During my tenure from 2012 to 2013 at Etisalat Lanka Private Ltd, I served as a dedicated Corporate Business Associate, collaborating closely with the Corporate Sales Team to drive business growth and deliver tailored telecommunication solutions to our valued clients.

    • Sports Corner

      Nov 2013 - Oct 2018
      Account Manager Sales | Sports Corner Co, Doha – Qatar

      Since 2013, I've been driving excellence as an Account Manager Sales at Sports Corner Co, Qatar's premier sports equipment supplier. In this role, I've managed sales accounts across diverse sectors including Real Estate, Hotel, and Gym, serving over 100 valued customers. With a focus on delivering exceptional service and fostering strategic partnerships, I've consistently exceeded expectations while contributing to the company's growth and success.

    • Trinity Health

      Oct 2018 - Oct 2021
      Sales Account Manager | Real Estate, Hotel, & Gym Industries

      Managed sales accounts for Territory Business Bay, Deira, Jaddaf, Al Barsha & Bur-Dubai prior customers, worked for the Prestigious Brand Like CORE HEALTH & FITNESS, QUINCY HARVIA & HYGROMATIK, supported the sales manager with pre ordering items as per the customer requirement and as per the allocated budget.

    • Bandara & Sons Sports Company

      Aug 2020 - Oct 2021
      Sales Manager | Real Estate, Hotel, & Gym Industries

      As a dynamic Sales Manager, I have successfully managed sales accounts for over 100 clients spanning the Real Estate, Hotel, and Gym sectors. Leading a dedicated team of 8 members, I specialize in providing unparalleled strategic support and guidance to owners while delivering exceptional customer service and exceeding revenue targets

    • PeoplesHR

      Jun 2021 - now

      As a seasoned Senior Manager of Customer Success with [ 5 years of experience in the HRIS software industry, I specialize in partnering with HR teams to maximize the value of their technology investments. My mission is to empower organizations to streamline their HR operations, enhance employee experiences, and achieve their strategic objectives through the effective utilization of HRIS solutions. As a results-driven Senior Sales Account Manager with a proven track record of success, I specialize in managing the end-to-end sales process and consistently surpassing quarterly revenue targets. Operating as the primary point of contact for B2B enterprises in Sri Lanka, I am dedicated to creating tangible business value through innovative SaaS solutions

      • Senior Manager- Customer Success | HRIS Software Expert

        Oct 2023 - now
      • Senior Sales Account Manager | B2B Enterprise Solutions

        Jun 2021 - Oct 2023
  • Licenses & Certifications