
Mike Flewelling
District Director and Operations Manager

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About me
Director of Sales at BECU Investment Services
Education

Washington State University - College of Business and Economics
-Bachelor of Arts (B.A.) Business, Hotel and Restaurant Administration
Washington State University
-B.A Hotel and Restaurant Administration; management; accounting and finance, marketing, and HRExtensive coursework
Experience

Sodexho-Marriott Services
Jan 1997 - Jan 2000District Director and Operations ManagerResponsible for directing operations of 26 to 44 client owned food service units, managing Sodexho-Marriott manager and supervising up to 120 unionized district staffPrepared short- and long-range plans and budgets, mediating between client and corporationIncreased company profit to highest in Washington State within stunning time frameManaged product costs to lowest in region while maintaining customer product expectations Instrumental member of district collective bargaining team. Key in resolving labor issues in concert with district managementSuccessfully retained account by developing strong working relationships with clientsDeveloped and directed district marketing and safety programs, customizing corporate concepts to unique work sites.Led team through successful USDA audit of program.Responsible for the development of district-wide associate training programs. Show less

Starbucks Coffee Company
Sept 2005 - May 2010Directed seven District Managers responsible for 80 stores and $7mm in monthly revenuesEstablished innovative, strategic plans with key products, driving region-leading salesSuccessfully designed and established new company standard for DM store countMentored and developed new district manager to the areaParticipated in various Regional and Divisional Leadership meetings filtering information to DM team to ensure consistent execution across the areaCreated and leveraged strong cross functional relationships with various corporate and divisional partners Show less Exceptional leadership, directing district team consisting of up to 26 stores and 400+ partners with annual revenues of up to $25mm. [Standard district size ranges between 8-14 stores]Repeatedly selected as regional lead in finance, beverage category, real estate, and promotionsConsistently ranked in the top 5 in the PNW in all key business metricsStrong financial background including budget preparation and P & L analysisCreated and directed successful training plans for international partners, including the incoming president of the Latin America Division and Director of Operations for RussiaCreated and sustained district level succession planning and development programsSuccessfully developed multiple partners to management and district management rolesRepeat top performer for regional customer care results Effectively integrated Starbucks Better Way/Lean Process Improvement principles at Area and district levels.Involved at all levels of the real estate process from site surveys, pro forma creation, and construction management opening 15 stores Show less
Regional Director
Mar 2010 - May 2010District Manager
May 2000 - May 2010Zone Implementation Manager
Sept 2005 - Feb 2006

Bank of America
Aug 2010 - Mar 2015VP, Consumer Market ManagerResponsible for oversight of up to 20 Retail Banking Centers with 160+ associatesOversight of operational excellence, sales management, customer treatment, as well as adherence to company and governmental compliance Established Market wide Talent Planning process ensuring succession planning at all levelsLed Market Team to #1 spot in sales in the Pacific Northwest Region in 2010Led 3 separate district teams through 2 major company reorganizations in 2010-11Successfully led Market through largest system and product conversion in company historyWork collaboratively with various lines of business partners to drive revenue and establish open lines of communication with Banking Centers Show less

Vantiv
Mar 2015 - Feb 2017Regional Sales Manager
BECU
Feb 2017 - Nov 2019Director- Retail Delivery
BECU Investment Services
Nov 2019 - nowDirector of SalesSecurities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). For hyperlinks to FINRA and SIPC, please refer to ‘Contact Info’ section above. BECU and BECU Investment Services are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using BECU Investment Services, and may also be employees of BECU. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, BECU or BECU Investment Services. Securities and insurance offered through LPL or its affiliates are:• Not Insured by NCUA or Any Other Government Agency• Not Credit Union Guaranteed• Not Credit Union Deposits or Obligations• May Lose ValueThird party posts found on this profile do not reflect the views of LPL Financial and have not been reviewed by LPL Financial as to accuracy or completeness.The LPL Financial registered representatives associated with this website may discuss and/or transact business only with residents of the states in which they are properly registered or licensed. No offers may be made or accepted from any resident of any other state. Show less
Licenses & Certifications

Series 7 Registration held by LPL Financial
FINRAJan 2021
SIE
FINRAJul 2020
Series 66 Registration held by LPL Financial
FINRAMay 2021
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