Tabitha Genskay, MBA, MSN, RN, NE-BC

Experience

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  St. Catherine University

  Aug 2002 - Jun 2006

  Lead Public Access Student Assistant

  •responsible for training, directing, and supervising other employees•scheduling of daily duties for multiple staff members•assisting patrons with databases and catalogue use•organizing and managing a variety of materials

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  Children's Hospitals and Clinics of Minnesota

  Jul 2006 - Feb 2016

  Supervise nursing and ancillary staff in a 41 bed NICU step-down unit, specializing in preparing premature infants and their families for discharge. This unit cares for infants up to 1 year of age with over 84 different diagnoses. Report directly to and work in-tandem with the Patient Care Manager. Responsible for scheduling 115 staff members within two different labor contracts. Direct reports include Unit Operations Coordinators (HUCs) and Nursing Assistants.Design and promote quality improvement projects, including improving family satisfaction, monitoring hand-hygiene compliance, and ensuring comprehensive and efficient transfers of care. Investigate errors and safety concerns; conduct coaching with staff and service recovery with families as appropriate.Review and approve employee timecards. Monitor employee attendance, tardiness, and incremental overtime. Review non-productive hours (orientation, meeting time, education) and compare with budgeted allotments each quarter.Recognize staff for service excellence, share positive family feedback, and nominate staff for organization-wide recognition events. Promote work-life balance and support staff in-crisis. Serve as mentor for staff members selected for the Evidence Based Practice Scholar program. Show less •provide high quality, compassionate care to a diverse group of patients and families on a medical/surgical unit in both English and Spanish•educate and counsel patients and families about treatments, medications, and management of both acute and chronic illnesses•work effectively as part of a multidisciplinary care team•training new nurses and teaching students•promote a positive working environment •participated in the transition to an Electronic Medical Record System•served on the Unit Council•leader, mentor, and resource for other team members •supervising and coordinating patient care•effectively coordinating unit activity and staffing•determine patient care assignments according to patient acuity and staff skill-level•professional and respectful conflict management and resolution•use of creative problem solving•provide and promote outstanding customer service Show less

  • Patient Care Supervisor

    Jun 2012 - Feb 2016

  • RN

    Jul 2006 - Jun 2012
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  Stillwater Medical Group and Lakeview Hospital

  Feb 2016 - now

  Nurse Manager Support Services

  Lead the hospital’s Staffing and Patient Placement department, along with the Nursing Resource team (float team). Facilitate timecard review/approval and schedule development/management for 400+ staff from the nursing departments. Manage traveler and agency contracts.