Mahdi Afsharghasemloo

Experience

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  KAVAT CRANE INDUSTRIES

  Jan 2006 - Mar 2007

  Information Technology Support Technician

  Kavet Company was the first manufacturer of electric lifts in Iran, and I, as the IT Support of this company:- I used to install Windows and the company's financial and application programs.- I was doing hardware support and updating antivirus and software of the Tehran office.- I was buying and assembling new computers according to the presence of new employees and making the necessary settings and accesses to the internal network of the office.

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  Isfahan Safa Foulad Company

  Jan 2009 - Jan 2010

  Head of computer department and coordinator of Tehran office

  Responsibilities: Purchase, installation of Tehran office experts’ computers Purchase and install network equipment and make settings regarding account creation and settings in Active Directory 2008 Performing DCC (Document Control Center) services and working with AutoCAD 2008 software in preparing documents sent to project working authorities. Extract the monthly performance of employees from the attendance software and send it to the central office to calculate employees' salaries. Daha az göster

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  Nipec

  Jan 2010 - Mar 2022

  Responsibilities: Monitor the provision of services to users and various units based in the headquarters and centers outside the province. New software and hardware purchase and deploy coordinated with the company's development approach and obtained new projects. Documentation of all records of maintenance and updating of hardware and software equipment and additions of monthly and annual reports to senior management of the company. Requests’ investigation and send to relevant units. Monitor the appropriate services and record for future tracking. Participation in managerial meetings and providing reports in order to decide on strategic management.Achievements:More experience has been acquired from the guidance of employees, acquainting with teamwork challenges, encouraging and getting the maximum ability to carry out projects in informatics units. Ability to face personal and work stress has increased. Also, supervise the performance of the employees, provide advice and empathy in the face of personal problems and maintain high motivation while performing tasks. Ability to write reports and presentations on meetings based on unit requirements has increased. Daha az göster Non-Ferrous Industries Process, Engineering, and Construction Company (NIPEC) is a privately held company based in Tehran, Iran. The company was established in December 1994, with the support and cooperation of National Iranian Copper Industries Company (NICICO) and Sarcheshmeh Copper Investment Company (SCICO). My responsibilities as Head of Hardware and Network Support Department:• Monitor the provision of services to users and various units based in the headquarters and centers outside the province.• New software and hardware purchase and deploy coordinated with the company's development approach and obtained new projects.• Documentation of all records of maintenance and updating of hardware and software equipment and additions of monthly and annual reports to senior management of the company.• Requests’ investigation and send to relevant units.• Monitor the appropriate services and record for future tracking.• Participation in managerial meetings and providing reports in order to decide on strategic management.Achievements: More experience has been acquired from the guidance of employees, acquainting with teamwork challenges, encouraging and getting the maximum ability to carry out projects in informatics units.• Ability to face personal and work stress has increased. Also, supervise the performance of the employees, provide advice and empathy in the face of personal problems and maintain high motivation while performing tasks.• Ability to write reports and presentations on meetings based on unit requirements has increased. Daha az göster

  • Information Technology Manager

    Jan 2017 - Mar 2022

  • Head of Hardware and Network Support Department

    Jan 2010 - Jan 2017
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  Energy & Water Resources Development Co.

  Mar 2019 - Mar 2020

  Senior Information Technology Consultant

  Responsibilities:  Supervision of preparations for moving all network infrastructure from the old central building of the company to the building under completion of the company. Supervision of final parts of the company’s new building in the implementation of the infrastructure of the security camera network and the implementation of the intelligent equipment of the company’s new building. Offer and purchase the company's wireless and telecommunication equipment in order to implement the company's VOIP. Provide and monitor the purchase and upgrade of the server’s hardware. Daha az göster

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  Hiva Carpet Factory

  Jan 2020 - Jan 2020

  Information Technology Project Consultant

  Responsibilities: Equipping the new office building of Hiva Carpet Factory: Providing electrical cabling, network, power ups plan Supervision and participation in the implementation of cabling and installation of server equipment, office and factory radio communication equipment. Monitoring network configuration, and wireless equipment and VOIP systems. Supervision in the implementation of factory security cameras.

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  K.A.G Group Technical Engineering

  Mar 2022 - now

  IT Consultant and Support specialist

  - Tracking user requests and troubleshooting software problems remotely, as well as reporting cases requiring a personal visit to Resident experts.- Monitoring and checking the company's internet services, including the website and domain.- Monitoring the backup system and dealing with complaints of interruptions, as well as ensuring the backup process are completely accurate.- Monitoring the company's security services, such as anti-virus and firewall, and assuring ongoing upgrades

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  Ata Medya Reklam Bilgi İşlem

  Jan 2024 - now

  IT Support Specialist

  As an IT Support Specialist at Atamedya, I deliver comprehensive support for a diverse range of technologies. My expertise spans Windows and Mac computers, servers, firewalls(Fortigate,WatchGuard and Sophos), and various Mail Servers including Exchange, POP, IMAP, and Office 365. I handle hardware maintenance and repairs for laptops, including screen replacements, motherboard repairs, keyboard upgrades, and hard drive cloning, as well as data recovery. I also provide domain and Active Directory management services for numerous companies. My role involves managing backup solutions with NAS storage systems such as QNAP and Synology, configuring them as iSCSI LUNs for server backups using Veeam. Each day brings new challenges, and I take pride in delivering exceptional support to our clients. Daha az göster