Miracle Onwuchay

Experience

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  Lloydant Business Services

  Apr 2020 - Dec 2022

  I'm not just a product manager; I'm a problem solver and a driving force for innovation. I'm dedicated to delivering solutions that address user pain points, drive business growth, and position your company as a market leaderI was a key perosn in a product team that launched some new features that resulted in a 30% increase in user engagement and a 20% boost in revenue within six months.I successfully managed the end-to-end development of a mobile app, which received a 4.2-star user rating and over one 10000 downloads in its first six months.I was part of a product team that spearheaded a major product overhaul, resulting in a 25% increase in customer satisfaction and a 40% reduction in customer support inquiries. Show less

  • Product Manager

    May 2021 - Dec 2022

  • Help Desk Specialist

    Apr 2020 - Apr 2022
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  KrownPay

  Jan 2022 - now

  Technical Recruiter

  I am a dream maker for software development experts I'm a dynamic and results-oriented Technical Recruiter with a passion for connecting top technical talent with innovative companies.I have a solid grasp of technical roles and the skills and qualifications required for success. This enables me to effectively screen, interview, and match candidates with the right technical skills for your team.I excel in developing strong relationships with both candidates and hiring managers. I always understand the unique needs and culture of your organization to ensure the right fit for both parties.I have successfully filled technical positions within months, reducing time-to-hire and contributing to project timelines.I have developed a network of technical professionals that led to a 30% increase in candidate quality and a 20% reduction in recruitment costs. Show less

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  Private Executive

  Feb 2023 - Jan 2024

  Executive Assistant Project Manager

  I work as an Executive Assistant to a C-suite executive who is an International Lawyer with over 15+ experience and also have a textile and garment production factory[Heritage Apparels]I am a dedicated and results-driven executive assistant with a proven track record of providing high-level support to C-suite executives. With a passion for organization and a commitment to enhancing efficiency for my Executive.I handle the following for my Executive:- Calendar Management: I efficiently manage her schedules by scheduling meetings, appointments, and coordinating with internal and external stakeholders to ensure optimal use of her time.- Travel Coordination: I arrange and coordinate travel itineraries, including flights, accommodations, and ground transportation.- Communication: I act as her gatekeeper, handling and prioritizing phone calls, emails, and other correspondence between her and various teams.- Documentation: I prepare and maintain important documents, reports, and presentations. - Meeting Support: I attend meetings, take accurate minutes, and follow up on action items. Also coordinate and prepare materials for executive meetings.- Office Management: I oversee the organization and maintenance of the executive office, ensuring a well-organized and efficient workspace.- Problem Solving: I anticipate and address issues before they become problems thereby providing creative solutions to challenges that may arise.- Team Collaboration: I am a team player and as such collaborate with other administrative professionals and team members to support the smooth operation of the entire organization. Show less

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  Zenith Bank Plc

  Nov 2023 - now

  Settlement Officer

  eSettlement and Operations Department