Ifesinachi Osude

Experience

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  GEMS Kenya

  Mar 2010 - Jan 2013

  • Responsible planning, monitoring, evaluating and communicating expectations to the IT staff.• Responsible for hiring, orientating and training new IT Staff. Planning and organizing Staff technical and safety training.• Maintained the corporate effectiveness and efficiency through outlining strategies for sourcing, acquiring, delivering, and supporting strategic plans for implementing information technologies.• Maintained the organizations goals through research into new and upcoming technologies, carried cost-benefit analysis for required technologies.• Conducted system audits on all technologies and reviewed reports from the IT staff. Show less • Diagnosed hardware and software problems, and replaced defective components.• Performed data backups and disaster recovery operations.• Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.• Planned, coordinated, and implemented network security measures in order to protect data, software, and hardware.• Designed, configured, and tested computer hardware, networking software and operating system software.• Recommended changes to improve systems and network configurations, and determined hardware or software requirements related to such changes.• Monitored network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.• Analyzed equipment performance records in order to determine the need for repair or replacement. Show less

  • Information Technology Manager

    May 2011 - Jan 2013

  • Network and Systems Assistant Administrator

    Mar 2010 - May 2011
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  IVO foundation

  Apr 2013 - Dec 2015

  Computer and Network Administrator

  • Designed, deployed and maintained the local network on Wi-Fi and RJ45 cable networks. • Implemented network printing and scanning, online faxing, backup and file sharing. • Trained staff members on the use of new technologies and systems which have been implemented. • Formulated and implemented digital marketing campaigns and regularly updated the organization’s website and social media pages.

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  Real Estate Surveyors and Associates (RESA)

  Sept 2015 - May 2016

  Cloud IT Administrator and Consultant

  • Setup, managing and maintaining the organizations’ email server, document management system, communication system, and their user accounts and privileges.• Designed and implemented the computer network solution with implementation of printer, scanner and file sharing. Printer pooling for load balancing and driver hosting for ease of adding new users.• Managing and maintaining their voice and computer networks, computer hardware and software, printers. Upgraded all their computers to windows 10 to take advantage of the security benefits.• Updated printer firmware and upgraded the printer drivers. Show less

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  CARIAA- Pathways to Resilience in Semi-arid Economies (PRISE)

  Sept 2015 - Apr 2016

  Acting Knowledge Management and Communications Officer

  • Strengthen the links between knowledge sharing and information systems • Improve the integration among information systems in PRISE partner organizations• Facilitate seamless exchange of knowledge for PRISE partners within East Africa • Nurture the use of communities of practice • Serve as the key contact for data requests by responding to queries and by assisting partner organizations access Knowledge Management tools and resources• Contribute to preparing best practices in learning and knowledge sharing• Produce multi-media content for publications and dissemination• Oversee the quality assurance strategy for research and communication materials• Manage relationships with the media• Organize stakeholders engagement workshops and media briefing Show less

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  Tener Exito Limited

  Sept 2016 - Jan 2018

  Lead System Engineer

  Deploy and configure smart automation and security devices on-site, addressing client needs and developing tailored systems and solutions. Lead a team, coordinating with service providers and contractors to achieve project goals. Communicate with international partners on latest devices and services, undergoing training for their deployment and integration into existing systems. Train company engineers on device setup and management. Manage client interactions and support team, resolving all issues. Research market-leading smart and green technology for future project implementation. Show less

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  Optometrists and Dispensing Opticians Registration Board of Nigeria

  Feb 2018 - Dec 2021

  Senior Program Analyst

  As a Senior Program Analyst and Web Developer, responsible for data collection and management, as well as sending out communications through mass emailing services. Collaborate with teams to gather requirements and develop web-based solutions. Ensure data accuracy, integrity, and security. Design and implement data collection processes and databases. Develop and maintain websites and web applications. Utilize HTML, CSS, and JavaScript for front-end development. Implement backend functionalities using programming languages like Python or PHP. Conduct testing and debugging to ensure proper functionality. Manage mass emailing services for communication campaigns, ensuring delivery and tracking. Analyze data and generate reports for decision-making purposes. Stay updated on industry trends and technologies. Provide technical support and training to end-users. Show less

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  Technology Partners Associates New York

  Mar 2022 - Aug 2024

  • Migrated workloads to secure and cost-effective Azure environments, streamlining operations and reducing IT infrastructure costs.• Championed secure remote work solutions by implementing SSL VPN and MFA, ensuring a compliant and secure workforce.• Standardized configurations for increased efficiency, streamlined workflows, and reduced errors.• Spearheaded migration from Windows Server to SharePoint, fostering modern collaboration and knowledge sharing.• Bridged the business-technology gap by aligning technology with tangible business benefits.• Enhanced security and compliance by implementing Microsoft Entra, Intune, and Azure AD conditional access policies.• Promoted collaboration through clear communication with stakeholders, ensuring successful project delivery.• Optimized Microsoft 365 (M365): Teams and OneDrive deployments boosted collaboration and productivity for the organization.• Designed custom M365 solutions to address specific business needs and improve user experience.• Implemented automation and proactive monitoring:o Utilized Ansible to automate server configuration on AWS LightSail, reducing manual effort and configuration errors.o Deployed Dockerized organizational monitoring tools for proactive issue identification.• Security Enhancements:o Leveraged Microsoft Defender for Cloud Apps to identify and address potential security threats proactively.o Designed PowerShell scripts to administer the M365 environment more effectively, minimizing risks.• Active Directory & Single Sign-On (SSO):o Reconfigured on-premises Active Directory servers to facilitate seamless SSO synchronization with Microsoft Entra and enabled password writeback for full hybrid deployment.o Deployed a SAML SSO system and integrated IAM solutions like Okta with Azure AD for centralized user access management. Show less Delivered comprehensive IT support, ensuring network stability, optimized cloud usage, and boosted user productivity. Key accomplishments include:• Network & Cloud Management: Managed network infrastructure (routers/switches) and cloud platforms (Azure/O365) for seamless operations and efficient resource utilization.• Security Enhancement: Strengthened network security by implementing firewalls (SonicWALL, Cisco Meraki) and configuring Proofpoint spam filtering with Exchange Online and DMARC Management with Cloudflare.• Cloud Migration & Architecture: Migrated on-premises systems to secure Azure cloud solutions and designed efficient network architectures for optimal data flow.• Collaboration & Knowledge Sharing: Implemented and supported M365 apps (Teams/OneDrive) to enhance collaboration and developed SharePoint sites for improved knowledge sharing.• SD-WAN & Security Solutions: Configured and administered the company's SD-WAN on Unifi Site Magic and Cisco Meraki, and implemented Content Delivery Network (CDN), Web Application Firewall (WAF), IP proxy, and DDoS protection using Cloudflare. Show less

  • Senior System Engineer/Project Lead/Cloud Solutions Architect

    Oct 2022 - Aug 2024

  • Systems Engineer

    Mar 2022 - Oct 2022