Unnikrishnan P

Experience

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  University of Mysore

  Oct 2003 - Mar 2005

  Accounts Executive

  Was responsible for maintenance of accounts ledgers both in computerised and manual forms of Amrita Mahavidyalaya College (College of Science & Business Management affiliated to the University of Mysore) managed by Mata Amritanandamayi Math.

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  Amrita Institute of Medical Sciences and Research Centre

  Oct 2006 - Dec 2006

  Project Trainee

  Amrita Institute of Medical SciencesWebsite: www.aimshospital.org1450 bedded

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  Manipal Health Enterprises Pvt. Ltd

  Jan 2007 - May 2007

  Project Management Trainee

  Management training was under the guidance of VP- Marketing. Examined price variation at the level of individual services, diagnostic related groups, procedures, and surgeries. Study findings was useful to understand the perception of cost and it's influence, competitor indexing, CSAT, buying behaviours of consumers, and customer loyalty.Website: www.manipalhospital.org600 bedded

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  Frankfinn Aviation Services Pvt. Limited

  Aug 2007 - Sept 2008

  Business Development Executive

  Was responsible for the business development of the branch.Organised 'Satellite Town Promotions' for generating leads. Planned and executed various promotional activities. Managed lead, prospect qualification process, identified new opportunities with existing base, and reduced churn during the qualification process. Consistently met business goals through structured promotion activities.

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  Apollo AyurVAID

  Oct 2008 - Dec 2017

  Assistant General Manager- Continuous Quality Improvement

  Oversaw the proper functioning of international standards aligned quality management system. Working with senior management team, oversee projects, and ensuring quality across hospitals by contributing to continuous improvement in quality systems.Takes a lead role, with support from AyurVAID’ s wider team, to drive CQI across the organization. Ensures continued compliance with the requirements of the NABH standard; includes legal compliance and patient expectations. Contributes to the operating plan and strategy development. Responsible for planning of external & internal audit, records of audit, and involving other experts to complete the audit. Setting up accreditation pathways across the organisation, support and facilitate in execution and monitoring of accreditation pathway process for compliance. Participated in a total of 15 QCI's accreditation audits and national assessments across AyurVAID's 2 Bangalore hospitals and 1 clinic over the last 7 years.Was Accreditation Coordinator/Management/Group representative for several audits, handled hospital operations roles in various locations (Karnataka & Kerala region) as Centre Manager, Business Head of the group.Website: www.ayurvaid.com Show less

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  Narayana Health

  Mar 2018 - Oct 2018

  Assistant General Manager- Administration, Head of Non-Medical Operations

  Oversaw non-medical operations of hospital (200 bedded multi-specialty offers services in different disciplines includes Cardiology, Cardiac Surgery, Nephrology, Orthopaedics, General Surgery, General Medicine), clinics, and dialysis centre in the region.Website: www.narayanahealth.org

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  Sanjeevanam Ayurveda Hospital

  Dec 2018 - Dec 2021

  Assistant General Manager- Operations

  Was responsible for smooth operations of the hospital. Directed the hospital's day-to-day operations by overseeing daily work processes, the infrastructure, and managing customer expectations towards the mission and goals. Presided the meetings, and supervised change with support from senior management. Represented organization in business forums and increased visibility of the hospital in the region consistently for a period of 3 years. Team Sanjeevanam has created a unique integrated approach for meeting the needs of guests in a joyful manner, we enjoyed working together providing the best care to every guest. Sanjeevanam Ayurveda Hospital, Kochi is accredited by NABH with Standard Edition 2 from 2019, and Ayur Diamond classified by Department of Tourism (Government of Kerala) from 2020. Hospital has been awarded the workplace assessment for safety and hygiene certificate by QCI in 2021 assessing the preparedness to restart and run the operations safely in accordance with Covid-19. Website: www.sanjeevanam.com Show less

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  BNI (Business Network International)

  Oct 2020 - Sept 2021

  Oversaw the chapter meetings as per BNI agenda and policies. Attended leadership team round table meetings regularly, other leadership meetings, and reports the progress of the chapter in terms of chapter traffic lights. Upheld BNI core values through chapter & member engagements. Facilitated revenue the highest during the tenure, improved chapter regional and national rankings. Highly recommend this role to increase our awareness on leadership. I thank BNI and my organization which I represent for this wonderful opportunity.Chapter- InfinityWebsite: www.sanjeevanam.com Show less

  • President

    Apr 2021 - Sept 2021

  • Lead Visitor Host

    Oct 2020 - Mar 2021
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  Kinder MultiSpeciality Hospital

  Jul 2022 - Oct 2022

  Management Consultant

  My role was to help team in their quality, service excellence initiatives. Discussions with management team in respect of day to day operations, audit points on regular basis. I thank Kinder senior management team and Kinder whole family for the learning opportunity at Kinder Multispecialty Hospital, Kochi.www.kinderkochi.com

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  Apollo AyurVAID

  Nov 2022 - now

  Head of Business Excellence

  Superior Quality Systems-Driven Ay Medical Carewww.ayurvaid.com