Bruna Do Carmo Lima

Experience

• 

  Claro Brasil

  Feb 2019 - Dec 2019

  Jovem aprendiz
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  Concentrix

  Jul 2020 - Apr 2021

  Representante de atendimento ao cliente
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  Daiichi Sankyo Brasil

  Apr 2021 - now

  - Support and coordination of digital projects and development of digital campaign strategies for Pain Care and CNS products and therapeutic areas;- Multichannel strategy for Medpedia, Daiichi Sankyo Brasil's continuing medical education platform;- Planning and execution of e-mail marketing campaigns using the RD Station platform, e-mail automation, lead generation and segmentation, analysis and reporting of the data generated;- Responsible for coordinating the creation of Medpedia's social media agenda with the contracted agency;- Coordinating contracts and payments to clients via SAP;- Coordinating and organizing hybrid events for doctors;- Responsible for implementing a project to measure the level of satisfaction of doctors after all the events held by the company.Main activities include, but are not limited to: briefing, supplier management, budget management, project management, building a multi-channel campaign strategy, KPIs and monitoring results, analyzing and generating reports for teammates, internal and external stakeholders and company leaders. Show less - Support digital projects and digital campaigns strategies development for therapeutic area of CNS and Cardiology;- Multichannel strategy for Medpedia, Daiichi Sankyo Brazil's continuing medical education platform;- Support the creation of Medpedia's social media agenda with the contracted agency;- Developing internal training on the Medpedia platform;- Coordinating contracts and payments to clients using the SAP;- Responsible for implementing a project to share digital tips with employees. Show less

  • Digital & Multichannel Assistant

    Mar 2023 - now

  • Digital & Multichannel Intern

    Apr 2021 - Mar 2023