
Suzanne Lucas
Floor Manager Interior Shop

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About me
HOME MADE BY_ | MANAGER OPERATIONS
Education

MTS Utrecht
1993 - 1997Mode & Kleding
Amsterdam University of Applied Sciences
1997 - 2001HBO Fashion Management & Design
Experience

Interliving
Jan 1998 - Jan 2002Floor Manager Interior ShopDeveloped a store concept for two interior stores, assemble, buying, in-store presentation and shop-assistant

Tommy Hilfiger
Feb 2002 - Dec 2006Responsible for the complete store opening projects for the TH Export stores.Key projects: Dubai – Mall of Emirates, Kuwait – dif. locations, Israel – Tel Aviv Responsible for the creative part of store openings; specials, graphics, opening package and furniture
Project Manager Export
Jan 2005 - Dec 2006Concept Designer
Feb 2002 - Dec 2004

Tommy Hilfiger
Aug 2007 - May 2017Oversee, direct and manage the concept team (8 people) for all the development of concept design for Europe and Asia stores and shop-in-shops. Create concept strategies to launch commercial and successful new concepts within the given timelines and budget. Ensuring the design is sales driven with commercial brand design behind to meet the given square meter prices.Budget management complete spend for annual roll-out, individual projects and team overhead.Interface management with all other Retail departments: Senior Management, Store Development, Procurement, local country management, Planning & Buying, IT & Operations, NY global, Marketing and Visual Merchandising & Windows.Property feasibility and architectural integrity development -- assessment of new spaces, especially flagship locations, to advise best use of space generally and for retail.Lead, manage, develop and motivate team members and effectively coach as a people manager them for the best performance. Show less
Director Store Concept & Design
Feb 2014 - May 2017Senior Manager Concept & Design at the Retail Department
Apr 2012 - Feb 2014Store Design & Concept Manager
Aug 2007 - Apr 2012

Starbucks
May 2017 - Jan 2019Design ManagerResponsible for designing outstanding stores for a regional market that upholds the Starbucks Customer Experience by meeting cost, schedule, and operational requirements. Manage a team that creates unique store designs and the architectural design process for retail store development to deliver construction documents and support cross-functional development team and external parties in SB retail AMEA.

McGregor New York
Feb 2019 - Mar 2020Director Retail DevelopmentSet-up a completely new Store Concept Department; select and hire the team members; develop and implement new tools, processes and standards.Prioritize, plan and organize the concept team, resources and new vendors to meet expected team deliverables, timelines and budgets.Responsible for design, development and implementation of the new store/sis/outlet concepts.Provide project management leadership for the team, responsible for costs, quality, timelines, contracting/procurement.

TANK
Aug 2020 - Jan 2022Director of Operations
HOME MADE BY_
Jan 2022 - nowManager Operations
Licenses & Certifications
- View certificate

Managing Up
LinkedInOct 2018
Languages
- duDutch
- enEnglish
- geGerman
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