Glauber Santos

Glauber Santos

Information Technology Intern

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location of Glauber SantosLuxembourg

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  • Timeline

  • About me

    Service Manager at LuxTrust S.A.

  • Education

    • NCE UFRJ - Cisco Network Academy

      2005 - 2006
    • Colegio ATG

      1998 - 2000
      High School Information Technology
    • Estácio

      2003 - 2006
      Associate’s Degree Computer Systems Networking and Telecommunications
    • Fundação Getulio Vargas

      2010 - 2012
      Master of Business Administration (M.B.A.) Project Management

      The MBA in Project Management aims to develop in participants the knowledge, the capacity and the ability to act as project managers of any nature, size or complexity, leading multidisciplinary teams , managing resources, time, budgets and risks and implementing them successfully.1. Business Strategy2. Fundamentals of Project Management3. Procurement Management Project4. Communication Management Project5. Cost Management Project6. Scope Management Project7… Voir plus The MBA in Project Management aims to develop in participants the knowledge, the capacity and the ability to act as project managers of any nature, size or complexity, leading multidisciplinary teams , managing resources, time, budgets and risks and implementing them successfully.1. Business Strategy2. Fundamentals of Project Management3. Procurement Management Project4. Communication Management Project5. Cost Management Project6. Scope Management Project7. Management Integration Project8. People Management Project9. Portfolio Management and PMO10. Quality Management Project11. Risk Management Project12. Stakeholders Management Project13. Time Management Project14. Leadership and Teamwork15. Macroeconomics16. Scientific Methodology17. Financial Mathematics18. Marketing Projects19. Negotiation and Conflict Management20. Agile Methodology21. Social and Environmental Responsibility22. Presentation Techniques23. Project Feasibility Analysis Voir moins

  • Experience

    • Inmetro - Instituto Nacional de Metrologia, Qualidade e Tecnologia

      Mar 2000 - Jan 2000
      Information Technology Intern

      Activities:Investigates and resolves computer software and hardware problems of users having problems using softwares, such as MS Excel, MS Power Point, Corel Draw, MS Access, MS Word, Novel Netware e-mail client, Printing, and Windows 2000 Pro and Windows 98;

    • Net'Go Cyber Réseau

      Mar 2001 - Jan 2002
      Information Technology Intern

      Activities:Manage the Network of computers using Windows 2000 Server, and softwares such as Shiva Administrator Server and others;Investigates and resolves computer softwares and hardware problems of users having problems using softwares, such as MS Excel, MS Power Point, Corel Draw, MS Access, MS Word, Outlook E-mail client, Scaning pages, Printing, and Windows 2000 Pro and Windows 98;Promote games championships, organizing teams, creating and maintain games servers;

    • EWINFO

      Jan 2003 - Jan 2004
      Network Support Analyst

      Administration of the entire Computer Network of the customers of EWINFO (AGM www.agmlogistica.com.br, Toriscard Assistance - www.touristcard.com.br, Congelados da Sônia - www.congeladosdasonia.com.br, SAMCI Children Hospital - www.samci.com.br), with activities that including Installation, configuration and keeping up to date their servers, such as O.S, Antivirus, Firewall, Proxy, DNS, Email, Active Directory, Databases and EWINFO custom softwares.

    • G&P

      Jan 2004 - Jan 2006
      Analyst

      Survey procedures and solutions adopted in networks of PRR2R (www.prr2.mpf.gov.br) and TRT-RJ(http://www.trt1.jus.br), creating solutions for the implementation of projects of Support Level 1 and 2 and execution thereof, Support Levels 1 and 2 , development and ministry trainings for senior officials of the TRT-RJ ; Maintaining the database ( Database DBMS 2, Linc language on O.S MCP)Investigates and resolves computer software and hardware problems of users: Receives telephone calls from users having problems using computer software and inquiring how to use softwares, such as Open Office Calc, Writer and Impress, IBM Lotus Notes e-mail, and operating systems Windows 2000 and XP, and Linux Suse and RedHat. Voir moins

    • CertiSign

      Jan 2006 - Jan 2016

      Member of the Consulting TeamStrategic Internal Project Management;Management of projects based on PMI set of standards and PRINCE2 Methodology;Development of a new version of the Certisign courses, creating new books, new presentations, as well as evaluation questionnaires.Internal Auditor ISO 9001;Highlight among several projects, the Management of the development of the first APP (IOS) and APK (Android ) to Certisign, being the creator and responsible of Certisign accounts in Apple and Google. Voir moins Member of the Consulting TeamTechnically assist sellers in presales meetings;Participation in business meetings, providing technical support on Certisign solutions;Analysis of request for proposals (RFP), coming from public and private organizations;Development of technical proposals;Development of presentations about the products and solutions Certisign and Verisign;Development of presentations for events and conferences;Presentations of Certisign and VeriSign solutions at conferences and events;Updating of Certisign training and Verisign;Instructor of Certisign’s Digital Certification training program, teaching open and corporate classes; Consulting the development of software using Certisign SDK;Consulting on implementing PKI Verisign; Consulting on Digital Signatures, Strong Authentication and Cryptography;Support to new employees of Certisign on the Verisign solutions ; Voir moins Member of the Consulting TeamTechnically assist sellers in presales meetings;Participation in business meetings, providing technical support on Certisign solutions;Analysis of request for proposals (RFP), coming from public and private organizations;Developing technical proposals;Consulting the development of software using Certisign SDK;Consulting on implementing PKI Verisign; Consulting on Digital Signatures, Strong Authentication and cryptography;Instructor of Certisign’s Digital Certification training program, teaching open and corporate classes; Planning, Installation and Configuration of PKI Verisign; Voir moins

      • Sales Engineer

        Jan 2015 - Jan 2016
      • Special Project Manager Consultant

        Oct 2013 - Jan 2015
      • Project Manager and Sales Engineer

        Sept 2009 - Sept 2013
      • Senior PKI Consultant

        Jan 2008 - Sept 2009
      • IT Consultant

        Jan 2007 - Jan 2008
      • Junior Consultant

        Jan 2006 - Jan 2007
    • UNISUAM

      Jan 2015 - Jan 2015
      Post-Graduate Professor of Digital Certificate discipline (PKI - Public Key Infrastructure )

      I have written a book for the discipline, containing the scope within 85 pages and 9 chapters; I created also a glossary to facilitate understanding of the specificities and acronyms of PKI technology; I developed a presentation with images and animations in Microsoft PowerPoint, in order to fix the attention of the students in the most difficult points discipline; I also developed questionnaires, in order to exercise and fix the knowledge in the discipline;

    • Clearstream

      Jan 2016 - Jan 2017
      PMO of T2S Wave 4 - CDD

      Project Management Support for the Target 2 Securities Wave 4; Support deliveries of the project through effective facilitation, tracking and reporting; Working on a multicultural environment, supporting T2S Wave 4 teams in Luxembourg, Frankfurt, Prague and India. Improving the day-to-day collaborators running activities, to achieve project deliverables within the constraints of time, cost, scope and quality.Coordination of:Pre-Migration Scheduling of Business Test Activities;3 Migration Weekends Dress Rehearsal (IT and Business Teams);Migration Weekend (IT and Business Teams);Principal Activities:CATS assignments in Clarity PPM;Sync Clarity PPM Tasks/Assignments database with SAP CAT Database;Generate a ytd-monthly export of SAP CATS booking & consolidate approved bookings;Raising Changement Requests on CRMS;Chasing Applications Owners to get their inputs on impacted applications;Update and Adjust Master Baseline;Send documents for Review and Sign-off on Alfresco, follow-up inputs, comments and updates;Development and update of Pre-Migration scheduling on MS-Project;Organizing Weekends logistics, Applications Resources Support List, Providing Security Access Physical(building) and Logical(Systems), Request for Quotations, booking and signing contracts as per Central Project Officer process (SUMMIT Methodology);Analise of Resource Plans and performing necessary adjustments;Update and keep track the Work Product Matrix (products deliverables).Storage and Track documents in SharePoint and Alfresco;Ensure correct information on Clearstream tools (SWIFT, RDF, Vestima +, AM and PMCSD);Follow-Up the Business Test Plans and Execution on Application Lifecycle Management (HP ALM);Principal Reports:- Project Weekly and Monthly Status On Power Point;- Pending Change Requests Analysis impact on CRMS;- Daily Business Test Team tasks activities of Pre-migration Dress Rehearsal and Go-Live;- Support Program Report (Closure); Voir moins

    • Telindus Luxembourg

      Nov 2017 - Jan 2018
      Security Sales Consultant
    • LuxTrust S.A.

      Jan 2018 - Mar 2020
      Service Manager
  • Licenses & Certifications

    • GNU Linux

      Universidade Estácio de Sá
    • HSM - Luna SA

      SafeNet Identity & Data Protection
    • Java and Object Oriented Programming

      Caelum
    • Internal Auditor ISO 9001:2008

      Certisign
    • Microsoft Project 2010

      Certisign
    • CCNA 2 - Router and Routing Basics

      Cisco
      Oct 2006
    • Verisign Managed PKI Professional Services

      VERISIGN
    • Data Loss Prevention

      Symantec
      Jan 2012
    • Empretec

      Sebrae/RJ
      Sept 2008
    • Certificação Digital I e II

      Certisign
      Aug 2006