Glavatchi Vladimir

Experience

• 

  Marculesti Combi SA

  Sept 2014 - May 2015

  Office Manager

  - organizing meetings and managing databases- organizing company events and conferences- preparing letters, presentations and reports- managing office budget- arranging travel and accommodation plans for executives when required- using a range of software (Microsoft Word, Excel, Access, SharePoint, PowerPoint and Outlook)- preparing of the weekly and monthly reports for General Director

• 

  Sanderson Hotel

  Aug 2016 - Jun 2017

  Night Supervisor

  - Inspecting the rooms, lobby area and public areas after they have been cleaned by a housekeepers to ensure quality standards - Carrying out various tasks during the night shift

• 

  K West Hotel & Spa

  Jul 2017 - Apr 2019

  - Follow office workflow procedures to ensure maximum efficiency- Maintain files and records with effective filing systems- Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)- Dealing with customer complaints or issues- Receiving tasks and reporting to the Duty Manager- Arranging of the taxi bookings, packages for special occasion for the guests, providing with excellent customer service - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately- Carrying out the arrival and departure procedures in a friendly, efficient and guest focused manner- Answering enquiries by phone and email

  • Office Coordinator

    Mar 2019 - Apr 2019

  • Front Desk Receptionist

    Jul 2017 - Feb 2019
• 

  Office Concierge

  Jun 2019 - now

  • Luxury Residential Concierge at Park House Apartments Mayfair

    Nov 2020 - now

  • Residential Concierge

    Jun 2019 - now
• 

  Portico

  Nov 2024 - now

  Lifestyle Luxury Concierge