Marisa Araujo

Experience

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  Itaú BBA

  Jan 2001 - Jan 2004

  Senior System Analyst

  - Responsible for the systems in the Private Banking (Brazil and Uruguay), Asset Management, and Investment Funds areas.- Developed new systems and functionalities on a low platform. - Determined the hardware and software requirements and scheduled the purchase and system integration.- Provided Configuration Management (CM) and ensured the configuration of servers, client workstations were operational and maintained.- Provided Patch ensuring patches and service packs were tested and maintained at current version levels.- Conducted Change Management, ensuring that all system changes were documented and tested in the system lab prior to integration into the production environment.- Provided Data and Documentation Management ensuring all testing and test results were maintained on an online system for use by developers and upper management for status reports.-> Successful Projects/Achievements- Managed the successful availability of a new systems suit for client management Private OffShore.- Changed the server park of the fund management systems totally transparent to the users.- Responsible for the Low Index of Bugs in Production, ensuring the optimal performance of the systems. Show less

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  Bank of Boston

  Jan 2004 - Jan 2006

  Business Analyst

  - Responsible for the functional definition of projects for Asset Management and Investment Funds.- Analysed the processes, products, services, software, and hardware in order to guide and improve efficiency and add business value.- Articulated and balanced the ideas suggesting what was technologically feasible and financially and functionally reasonable.- Identified and prioritized technical and functional requirements.- Designed and implemented new processes for the management of investment funds, capable of reducing the funds' end-of-day processing time by 28%.-> Successful Projects/Achievements- Controlled features available for the daily closing of investment funds.- Created modules for validating files sent to government institutions.- Managed performance improvement in the processing of fund management systems. Show less

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  Santander Brasil

  Jan 2006 - Jan 2012

  Private Banking Project Coordinator

  - Responsible for managing projects for the Private Banking branch.- Conducted project kick-off meetings, defined project objectives, and scope tracked risks, assumptions, and managed detailed project schedules using Microsoft Project.- Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders.- Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members.- Planned and facilitated project review meetings to expedite requirements and resolution of project issues.- Guided the team on resource requirements, methodologies, tasks, dependencies, deliverables, risks, and other issues through the life of the project.- Established customer expectations of project scope, deliverables, procedures for project communications, and dissemination of information for team members.-> Successful Projects/Achievements- Created and implemented processes for consolidating Private customer information.- Managed the Shielding of Private Client's sensitive data at branches.- Created a CRM available for better management of the customer portfolio.- Facilitated the integrated vision of customers through a new platform for the Relationship Manager. Show less

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  F1RST Tecnologia

  Jan 2012 - now

  - Responsible for leading the Agile Squads to make financial products negotiated at the stock market available on Santander's App.- Coached/Mentored 3 cross-functional teams of 26 resources to deliver quality products which led to an increase in the number of clients by 40%.- Supported the team and maintained active communication and collaboration.- Established and communicated the annual calendars for Iterations and Program Increments (PIs).- Facilitated feature and capability estimation by teams and the roll-up to Epics, assisting with economic decision-making.- Led status report meetings with stakeholders.- Responsible for elaborating on the risk and financial reports.- Coached leaders, teams, and Scrum Masters in Lean-Agile practices and mindsets.- Promoted production deployment.-> Successful Projects/Achievements- Worked on the availability of trading of brokerage products for retail customers on the Santander Bank App.- Created a new stock investment product made available to Retail Customers.- Improved the brokerage customer registration experience.- All actions resulted in an increase of clients and, consequently, an increase in the revenue at the Brokerage company of around 30%. Show less - Responsible for leading the Agile Squad to deliver the FX conversion project. - Utilized Agile Scrum practices to help the team increase their velocity by 32% within the first year of Agile adoption.- Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.- Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.- Facilitated team and cross-team Retrospectives to build good working relationships among the 2 agile teams.- Collaborated with members of the Product, Business, and Engineering Teams to develop and maintain Product Backlogs.-> Successful Projects/Achievements- Developed the speed of processing foreign exchange contracts.- Increased the volume of customers negotiating foreign exchange contracts. Show less - Responsible for delivering Bloomberg solution (Brazil x Spain) at the Asset Management branch.- Conducted Team Meetings, created/updated work instructions, worked on Asset Management's Project Plan, and documented any issues.- Analyzed project risks and recommended preventive and risk-avoiding actions.- Validated Bloomberg and SAMOA software to fit Brazilian needs.- Led status report meetings with stakeholders.- Estimated, planned, and managed project costs, authorized payments to suppliers, and presented follow-up reports to senior management.- Planned, conducted, and controlled project contracts ensuring project integrity with suppliers.- Conducted Brazil’s deployments.-> Successful Projects/Achievements- Improved the greater standardization of processes in the Asset Front.- Facilitated paper trading through Bloomberg.- Achieved the greatest traceability in asset purchase and sale operations.- Improved visibility for top management of fund performance. Show less

  • IT Manager | RTE

    Jan 2017 - now

  • Foreign Trade Scrum Master

    Jan 2015 - Jan 2017

  • Asset Management Project Manager

    Jan 2012 - Jan 2015