Rob Riker

Experience

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  Simplified Networking/YouTube

  Jan 2012 - now

  Content Creator/Video Editor
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  Zion Elementary School District 6

  May 2012 - Dec 2012

  Technology Specialist/ Systems Administrator

  Maintain and troubleshoot a wide variety of network, application, hardware and end-user and/or staff computer issues in-person and via remote access; Deployed all system images and software packages with Microsoft's SCCM 2007.WSUS for all updates for windows. Windows 7 Enterprise SP1/Windows Server 2003/08 for the entire district. 99% of district is Virtual running ESX5 and VMware Vsphere. 7 school district with around 1,200 PC/ Laptop computers in continuous deployment. 300 additional computers (laptops) for checkout in libraries between all schools for teachers and staff. Take care of network issues of all types from Demarcation to Edge and everything in between. 7 MDF's and 5 IDF's in 7 schools, all newly cabled and labeled. All Cisco routers and switches, 3COM voice gateways, APC UPS's, 3COM VoIP PoE phones in entire district. 4/30/12-5/21/12 Contract IT Consulting Burlington WINetwork/PC setupHelp setup, install and implement 450 user-3 location network. Ran cat5e UTP to 6 Cisco Catalyst 2900 series switches implementing 15 Vlans, RSTP, Ripv2 and ACLs for traffic with help from the network admin. Installed and implemented 250 computers, dells, 25 printers, HP and installed 3 physical and 12 VM servers running Server 2008 R2. Show less

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  Randstad @ Fiserv

  Dec 2012 - Sept 2013

  Network Support Engineer

  Provide Level 2/3 support for clients. Support Frame Relay, ATM, MPLS L3 VPN, T1/T3 ISDN MetroE WAN connectivity. Work with ISP's and vendors to resolve client issues. Provide internal Fiserv network and clients with level 2 and 3 support. Work with the client via phone and remote support to troubleshoot both LAN/WAN/WLAN network issues. 24x7 monitoring of all WANLAN circuits provide proactive monitoring for the prevention of network down time. Errors/issues dealt with in a proactive manner and investigated to determine root cause and resolution, work with the vendor for vendor specific issues. Provide the clients with our findings and a fix/resolution to prevent network down time. Work with the client on CMN (client managed network) of new implementation, VoIP, VPN, Firewall or other related network issues. Mainly a break/fix support, work with the design team of both Fiserv and the client for best case results in new deployments. Provide the client with any network related information requested, bandwidth utilization, network top talkers, configuration issues. Show less

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  Integrated Inventory Technology/ Sourcetech

  Sept 2013 - Nov 2013

  Network Engineer

  I design, build, support and maintain the companies network. Work with the development team, help desk and technical support teams to improve the network and systems that use the network. Monitor and support the servers, VoIP system, wireless and VPN services. Migration from existing systems to a more highly available and scalable network.

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  Randstad @ BMO Harris Bank

  Feb 2014 - Feb 2014

  Cisco Consulting Engineer

  Work as a design, deployment and support Engineer for BMO's network. Attend on site installs of new hardware at BMO branches, troubleshoot new implementations. Provide remote support for on site installations.

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  PDS @ Broan-NuTone LLC

  Feb 2014 - Apr 2014

  Network Engineer

  Responsibilities range from escalated level 3 helpdesk issues, server administration to network monitoring. I currently work with SCCM 2007, Exchange, SharePoint and Active Directory, File and Print services. Work with ESXi 5.1 vCenter/vSphere, Cisco UCS, Cisco Route and switch for the Broan-Nutone part of the company. New computer builds, the digital and IP phones for Hartford location. I oversee all aspects of the IP data network, Cisco Routers and switches, wireless, voice, data center, firewalls. I used a variety of network tools, Solarwinds, Cisco Network Asst., SNMP, Syslog, Wireshark and Microsoft Net mon. I troubleshoot latency, slowness, degradation, authentication, connectivity for wired and wireless LAN. Work with sister companies to re-route traffic via BGP from other locations. MPLS l3 VPN monitoring with ISP. Show less

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  Journal Communications

  Apr 2014 - Sept 2014

  Network Infrastructure Engineer

  As a member of the Network team I am responsible for the overall health and performance of the network. From monitoring and evaluation of logs to recommendations of upgrades and configuration changes. If a router, switch or firewall needs attending to it falls in my wheelhouse. Day to day operations include monitoring of all network devices and ensuring 99.999% uptime, upon notification of network issues - provide timely and accurate reporting updates to management for known issues. I also provide emergency response to network down emergency and work proactively to resolve network issues. Projects are manager driven, whether a recommendation from the engineering team or a department request, the network dept. is responsible for the research and testing of various solutions to business needs. Various on going projects include, MPLS migration, equipment spec'ing, proposal and implementation. New Radio/TV station integration to Journal's network by aiding the existing Station's IT staff with guidance and support of their network into ours. Equipment upgrades to include consolidation of servers to a virtual environment and streamlining the local infrastructure to fit within Journal's goals and guidelines. Show less

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  TEKsystems @ CCB, Inc.

  Sept 2014 - Nov 2014

  Sr. Network Consulting Engineer

  I provide CCB customers with an extensive networking background in the Cisco arena. I bring my previous network deployment, support and architecture experience to CCB customers so that they can fully utilize their networks to grow their business.

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  TEKsystems @ Kerry Group/Ingredients

  Dec 2014 - Apr 2015

  Sr. Consulting Network Engineer

  Provide Kerry network department engineering support for new Lync deployment and LAN/WAN upgrades. Design, implement and support QoS, Quality of Service for the Lync deployment.

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  Experis @ Marcus Corporation

  May 2015 - Jun 2015

  Network Solutions Architect

  Identify, isolate and breakdown network slowness issues in the Marcus Network. Provide Architecture guidance for growth and capacity planning as the Marcus Network takes on new business. Provide solutions via configuration, design and/or platform recommendations for issues found in the network and at the same time recommend upgrades that fall inside pre-existing budgets and assist the network team in implementing and optimizing their network for future growth.

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  INE, Inc

  Jun 2015 - Oct 2018

  IT Instructor

  Develop and deliver content for INEs All Access Pass library. Developed and Produced the following:CCIE v5 Tech Series CoursesCCNP Route 642-902 Technology CourseCCNP Switch 642-813 Technology CourseUnderstanding Layer 2 Technologies CourseCCNA Routing & Switching ICND1CCNA Routing & Switching ICND2Intro to VMware vSphere 6.0CCNA SP Technology Course: 640-875 SPNGN1CCNA SP Technology Course: 640-878 SPNGN2CCNP Service Provider 642-883 SP RouteCCNP Service Provider 642-885 SP Advanced RouteCCNP Service Provider 642-887 SP CoreCCNP Service Provider 642-889 SP Edge Show less

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  CompuCom @ British Telecom

  Jun 2015 - Sept 2015

  Sr. Network Engineer

  As a member of the network design, engineering and deployment team I am responsible for overall network development to support the growing and constantly changing CNH global network infrastructure. I participate in capacity planning meetings to determine equipment for different deployment solutions. SME for network related issues and current deployments. Offer recommendations and guidance for existing designs for ease of management and deployment. Provide 3rd level support network related issues. Perform network assessments to determine network OS upgrades and configuration changes. Show less

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  MNJ Technologies

  Sept 2015 - Apr 2016

  Sr. Network Engineer

  Senior Engineer working on a variety of projects. Provided engineering reviews to SoWs for potential projects. Worked with the design/architecture team to ensure the design not only met the needs of the customer, that it would also allow for growth and flexibility as the network went through growth. Worked with the customer engineer to ensure that the design goals were met, providing them with insight to potential issues they may see moving forward and solutions to those issues.Deployed and supported several designs often working with other engineers on large projects. Provided both onsite and remote support. Customer deployments varied from simple network refreshes of a few devices to completely replacing their core infrastructure. Worked on several projects on both Cisco and VMware equipment/softwareAssisted other Jr and Mid level engineers on their projects and provided support when needed. Provided peer reviews on a regular basis. Hosted internal Cisco training for other engineers and helpdesk support personnel with an interest in learning networking technologies. Lead engineer on spinning up new sites for customers and ensuring their environments worked as they were expected.After the MNJ/Equivoice merger was made, my focused switch to a more Service provider role. Deploying new hardware for customer sites, configuring auto-failover, adding sites to the existing MPLS L3 VPN service. Working with other Equivoice engineers on upgrading and de-collapsing the MPLS core to enable growth and scale. Show less

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  Foot Locker

  Jun 2016 - Jun 2017

  Sr. Network Engineer

  I act as a network SME on current network standards. I am routinely interacting with vendors, technology SME, trend followers to find the best mix of solutions. The network team is a solution provider for all the other teams that work inside FL IS&T to design, develop, engineer, deploy and optimize the network. As part of the network engineering team, we're tasked with interpreting the needs of the business and providing solutions that will allow the business to meet their defined goals. Supporting the global LAN and WAN for core route/switch operations for the corporate and store networks. We work on a variety of projects ranging from small requests to multi-month design/engineering/deployment projects that reshape the operations of the network. Each engineer has their key strengths/weaknesses. My primary role on the team is to take the existing network and redefine it for the future to allow business growth. Network growth, scale, security, flexibility, ease of management and operations are all key performance metrics used to gauge the current and future design/engineering that is eventually implemented. It is a very dynamic position, never a boring day and often full of team discussions.The leadership is routinely engaging the network team in discussions of different projects that require certain network requirements. This can range from basic queries to multi-session design discussions with technical and leadership personnel involved to help drive the discussion, understand the needs, specify the scope and what is needed to achieve the outcome. Show less

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  Rikers Island Training

  Jan 2017 - Oct 2018

  Founder and Sr. Technical Instructor

  Cisco and VMware technical training. HD Video download, streaming formats. PDF and web based workbooks. Mentoring enthusiastic engineers on their rise to the top! Cisco ICND1 CCENT 100-105 VoD and PDF WorkbookCisco ICND2 CCNA 200-105 VoD and PDF WorkbookCisco CCNA Security 210-260 IINS VoD and Online WorkbookCisco CCNA Service Provider Part 1 640-875 VoD and Online WorkbookCisco CCNA Service Provider Part 2 640-878 VoD and Online WorkbookCisco CCNP Service Provider Route Online WorkbookCisco CCNP Service Provider Advanced Route Online WorkbookCisco CCNP Service Provider Core Online WorkbookCisco CCNP Service Provider Edge Online WorkbookCisco CCIE Routing and Switching VoD Layer 2, PIR, RIP, EIGRP, OSPF, BGP, DMVPN, MPLS, IPsec VPN Show less

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  IeMentor Corporation

  Jun 2017 - Mar 2018

  Sr. Systems Engineer

  I work with the other exceptional engineers, PMs, AMs and sales team. Working with ieMentor clients and providing them with exceptional design and engineering support to take their networks to the next level and beyond.

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  CyberLynk Network, Inc

  Apr 2018 - Sept 2018

  Principal Network Engineer - Team Lead/ Solutions Architect

  Cyberlynk is a hosting and co-location facility in South East Wisconsin providing a number of services to our customers. As the Network Team Lead, Principal Engineer and Solutions Architect, I lead an esteemed and experienced team of network engineers dedicated to developing, supporting and optimizing the Cyberlynk network.

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  NexGenT

  Nov 2018 - May 2021

  Lead Technical Instructor
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  Staff Ninja

  Mar 2021 - May 2021

  Network Architect

  I lead the Network, Security and Systems Team at Staff Ninja to help Staff Ninja customers work through their pain points. We analyze their current environments, their goals and needs and provide technical solutions. Working with customers, we build relationship based on trust and respect with the end goal of solving their business challenges. We want our customers to know that we are here for them.If your organization is in need of Network, Security or Systems assistance, we encourage all organizations to reach out. Let's work together! Show less

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  AHEAD

  May 2021 - Sept 2023

  Senior Technical Consultant
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  Spectrum Enterprise

  Sept 2023 - now

  Strategic Solutions Architect