Brian McLoughlin

Experience

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  Lionbridge

  Mar 2004 - Aug 2004

  Software Test Engineer

  Manage assigned testing tasks, coordinate with each stakeholder to deliver all tasks assigned.Responsibilities* Set-up of test environments* Formatting hard-drives* Creating partitions* Execute test cases on various operating systems* Complete progress reportsSkills used: communication, teamwork, time management and working under pressure.Expertise gained: I acquired an essential knowledge of setting up computers from scratch (blank computer with no Operating system installed). I became adept at working within a team or on my own on solo projects. I acquired an expert knowledge of the following software, Microsoft Word, Excel, PowerPoint, Outlook, Access and SQL server. Show less

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  Accenture

  May 2005 - Oct 2008

  UAT Tester

  Manage assigned testing tasks, coordinate with each stakeholder to deliver all tasks assigned.Responsibilities* Test new releases utilising test scripts/plans to ensure the release is free from defects and in linewith business requirements.* Sign off the test results for transfer to the production environment when required* Understand the purpose and requirements of new systems* Contribute to overall project planning* Ensure expected execution threshold’s (per project) are met, and highlight any risks in thecompletion of same* Identify productivity and quality improvement measures and establish the corrective course ofaction necessary for continuous process improvements to the business process* Data mining, gathering data for projects by querying backend databasesSkills used: SQL query building, report creation and analysis, data miningExpertise gained: I gained an exceptional knowledge of the various systems and software; Product Studio,MSL, OMC, SAP, LIR (SQL server), MOO, SOMT, MVLS, TSC, CSC, MOET, ECM, MSClub, OM sites (buy now site, CSR, TechNet, Expression, MSDN) and other LPO and SBC websites and applications. Show less

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  Genworth

  Nov 2008 - Mar 2010

  UAT Tester

  Manage assigned testing tasks, coordinate with each stakeholder to deliver all tasks assigned.Responsibilities• Keep track of workload in JIRA, and action all assigned regularly• Create SQL queries for TOAD (Oracle)• Creating and updating test scripts• Data creation as and when required for testing• Consult and chase queries that arise while testing with the Business analyst and Developer• Log bugs/issues in JIRA as required• Perform product testing when required • Liaise queries and progress with the config team member who has ownership over the product being tested• Execute letter creation and testing in Xpression tool. Skills used: Oracle query building, liaising and gathering all requirements, excel VBA macros Expertise gained: I became a knowledge expert of all the software and systems used within the organisation including, JIRA, TIA and Oracle. I gained useful insight in the insurance and underwriting industry where I performed testing in 27 countries for the world’s leading banks; Barclay’s, PTSB, Bank of Ireland, EBS, RBS, Ulster bank, Alliance & Leicester, Santander, Deutsche bank, Citibank, Nordea Bank etc… Show less

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  InTime Media

  Apr 2010 - Feb 2013

  QA Manager

  Head of quality assurance within the organisation.Responsibilities• Create, implement and oversee QA processes in entire organisation.• Manage QA budget.• Organise test cycle for third party testing.• Work with development and sales team to finalise BRD and functional spec for all projects.• Create and execute test scripts for all projects.• Research and strategise on new platforms and mobile devices. • Administrate bug logging tool i.e create users and assign access levels; create each project structure; • Create and maintain test cycle statistics and bug metrics.• Perform research on future technologies and competitors• Create app usage metrics• API testingSkills used: Multitasking, working under pressure, delegation, prioritising tasks, report building, researcher, communication, time management, problem solving.Expertise gained: I became a knowledge expert on all mobile OS platforms (RIM, iOS, Android and Symbian) and mobile makes; I have become highly experienced in overseeing projects, performing research, creating reports and creating test environments. I acquired essential knowledge of third party testing such as Utest, Mob4hire and DeviceAnywhere. I have experience with full end to end involvement of software development cycle. I have obtained expert knowledge of RestClient (API testing tool) and Selenium (automate web browser tool). Clients worked with: BBC worldwide, RTE, Telecinco (Spain), Sony Entertainment Television, ANT1 (Greece), William Hill. Show less

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  Lionbridge

  Apr 2013 - Feb 2019

  International Project Lead

  Project manage user acceptance testing on behalf of our clients. Client point of contact, provide detailed status reports, daily updates and monthly invoicing. Manage a team of in country testers; delegate tasks, review work completed, provide feedback and training. Responsibilities• Manage activities on my assigned programs and the delivery, productivity and quality of a global community of workers delivering services on the program.• Creating education materials such as videos using Adobe Captivate, LMS education paths, surveys using survey gizmo, guidelines using Word, PowerPoint and process flows using Viso for my projects.• Perform data analysis creating VBA macros to output detailed reports• Create and distribute weekly status reports including detailed analysis of data.• Ability to write detailed project documentation such as project plans, guidelines, schedules, and post-productions reports in a clear and concise manner.• Identify and pursue innovative techniques to improve quality, participation and productivity.• Manage customer satisfaction, continuously building the relationship between myself and the customer.Skills used: Project management skills (billings, reporting, liaising with vendors, overseeing all aspects of a project, hosting webinars, creating training videos, performing data analysis and other material etc..)Expertise gained: I have become a knowledge expert in VBA, Adobe Captivate, CRM, SharePoint and the associated applications such as SharePoint Designer. I have further developed my project management skills such as dealing with vendor issues, dealing with client expectations and meeting their needs. I developed innovative process improvements for core role processes improving efficiency by at least 50%. Clients worked with: Microsoft Windows, Apple, Adobe, TripAdvisor, Microsoft Xbox, Lenovo. Show less

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  Churchfield Home Services

  Feb 2019 - Aug 2019

  Data Analyst & Development Administrator

  Provide and develop solutions to increase efficiency in each department within the organisation. Provide detailed data analysis as per business requirement specified. Provide support to issues found within the organisation's software.Responsibilities* Gather requirements for data analysis reports.* Develop detailed reports as per requirements* Provide support to accounts and procurement departments.* Liaise with developers, create and assign development tasks for the development team.* Drive development progress until completed. Review work completed and provide feedback. Send status updates to upper management.* Manage QA process, Create test cases, assign testing tasks to QA team. Review work completed and provide feedback.* Manage implementation and roll out of each release to production. Provide training and support for all users.Skills used: VBA macro building, pivot chart reports problem solving, creativity for functional and design solutions , delegation and team management and implementation logistics.Expertise gained: I have become a knowledge expert in, Quickbooks, VBA and excel pivot charts Show less

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  Smart Lotto

  Aug 2019 - Feb 2024

  Head requirements gathering for all software development within the organisation. Project manage software development projects. Provide and develop solutions to increase efficiency in each department within the organisation. Provide support to issues found within the organisation's software.Responsibilities:* Create wireframes and write detailed specifications based on requirements gathered.* Primary point of contact with the development team for hand-off of requirements for each development task. * Create and coordinate development tasks with the development management team.* Drive development progress until completed. Review work completed and provide feedback. Send status updates to upper management.* Manage QA process, Create test cases, assign testing tasks to QA team. Review work completed and provide feedback.* Manage implementation and roll out of each release to production. Provide training and support for all usersSkills used: Team leader, delegation, Project management skills, problem solving, creativity for functional and design solutions , delegation and team management and implementation logistics.Expertise gained: I have become a knowledge expert in Balsamiq, Qsmart, OMS, Smart lotto and Quickbooks Online. Show less Project manage software development projects. Provide and develop solutions to increase efficiency in each department within the organisation. Provide support to issues found within the organisation's software.Responsibilities* Ascertain requirements for features for development from business stakeholders.* Create wireframes and write detailed specifications based on requirements gathered.* Liaise with developers, create and assign development tasks for the development team.* Drive development progress until completed. Review work completed and provide feedback. Send status updates to upper management.* Manage QS process, Create test cases, assign testing tasks to QA team. Review work completed and provide feedback.* Manage implementation and roll out of each release to production. Provide training and support for all users.Skills used: Project management skills, problem solving, creativity for functional and design solutions , delegation and team management and implementation logistics.Expertise gained: I have become a knowledge expert in Balsamiq, JIRA, Figma, QBO,Qsmart, OMS, Smart lotto and Quickbooks Online. Show less

  • R&D Project Manager

    Dec 2023 - Feb 2024

  • Senior Requirements Analyst

    Aug 2021 - Feb 2024

  • Business Development Executive

    Aug 2019 - Feb 2024
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  Churchfield Home Services

  Jan 2024 - now

  Research and Development Project Manager