Indranil Mitra

Experience

• 

  Novellus Systems

  Mar 2002 - Nov 2003

  Software Engineer

  • Complete feature testing and regression testing (both functional and non-functional) of all Novellus products and features during Project Alpha, Alpha, Beta and ECO phases.• Defect tracking, coordination of issues with development team members both in India and at onsite at San Jose, USA• Communication of status reports to manager• Responsibilities included installation and testing of the software on the actual tools at customer FABs in US

• 

  Infosys

  Dec 2003 - Mar 2006

  Programmer Analyst

  • Responsibility of conducting both Manual Testing and Test Automation for Cisco CDR Analysis and Reporting (CAR) tool.• Primary responsibility included maintenance, enhancement and execution of the Winrunner scripts for Regression Testing of CAR.• Preparation of Test Plan.• Review of Test Cases and Review of functional test cases• Test Data Preparation & Validation• Defect Tracking & Issue Reporting using Quality Center• Test Execution – System Integration Testing, Regression Testing & User Acceptance Testing Show less

• 

  Cognizant

  Mar 2006 - May 2022

  • Indranil led a team of 84 Onshore and Offshore Combined team for implementation of SFDC application in the Services area (Case Management) for the largest Health Insurance Provider of USA (Aetna, A CVS Company)• Experienced Scrum Master, Program Manager & Quality Engineering Assurance Manager with excellent Analytical, Problem Solving, Project Management Leadership and Interpersonal skills• Involved in CRM QA projects for the past multiple years, during which he has been the QA Delivery Manager for more than 30 CRM based SFDC and Siebel QA projects and programs• Experienced in various End to End SFDC Cloud based Services and Marketing business implementations• Highly experienced in managing large sized teams 250 members) in Multi Geography Multi Vendor and Onshore Offshore model• Delivery Experience across varied geographies USA Europe ( Switzerland) Asia ( Taiwan)• Stalwart in Thought Leadership Agile Framework Digital Transformation End to End Delivery Management Legacy Transformation for large ticket Enterprise Programs• Rich experience in Quality Engineering and Assurance delivery across various domains. This includes:  Application Transition Management, DevOps QA Transformation, Test Consulting, Program Management and End to End Delivery Management  IT Process Transformation and Process Compliance  IT Process Definition, Implementation Improvement and QA Metrics Management  Exposure to Agile Framework, inclusive of PI Planning, Sprint Planning, Scrum Master RTE activities• Guide and coach the team in Agile Processes and train individuals to become self organized• Help, improve and scale up Organizational processes and Transparency within the team Show less • Management of overall QA Program for a HealthCare Account of 84 SFDC QA associates at Onshore & Offshore location• Accountable for E2E QA implementation for more than 5 Trains and 17 Scrum Teams in the current program• Responsible for Customer and Stakeholder Management• Management of Business Development , RFP Response , Project & Department Financial Management & Reporting activities• Driving overall Appraisal & Resource Management activities for the CRM QA Department• Ensuring in excess of $50 worth of revenue generation for the department in the last 12+ years Show less • Leading a Department of total 250+ India based Siebel and SFDC CRM QA associates for different mid to large size projects• Experienced Test Manager with good exposure of managing large sized teams (50+ members) in Multi vendor & Onshore Offshore model• Experience in Functional, Integration, Data Migration, E2E, UAT, Validation & Regression QA• Experience Cross browser testing to support IE, Firefox, Chrome, Safari and Device Testing in Android and iOS devices• Expertise in Test Governance, Metrics & Reporting, Risk Management, RFP Response, Project Estimation, Budgeting & Invoicing• Expertise in Test Estimation, Test Strategy, Test Planning, Stakeholder Management & Client Management• Work with Subject Matter Experts, Business Development Teams, Development & QA Teams to review and implement Requirement documents, Solution Proposal documents & QA Artefacts Show less • Leading 3 teams for Siebel QA projects in the area of Life Sciences and Pharma with a total of 22 associates• Efficient implementation of a variety of Methods, Tools and Accelerators to ensure organizational best practices and benefits for Clients• Formulating the Transformation Plan for QA to QE Transformation and calendarized training for Resource Up Skilling• Working with SMEs to establish various Frameworks as Value Additions to Customer Process Transformation initiatives• Participation in Audit Process for Customer Quality Assurance Track and formulation Process Improvement Plans• Grooming of all team members and onboarding them for the entire life cycle of the project Show less

  • Associate Director

    Nov 2021 - May 2022

  • Senior Manager - Projects

    Apr 2017 - Oct 2021

  • Senior Manager - Projects

    Jul 2012 - Apr 2017

  • Manager - Projects

    Jul 2010 - Jul 2012

  • Senior Associate - Projects

    Oct 2008 - Jul 2010

  • Associate - Projects

    Mar 2006 - Oct 2008
• 

  Tata Consultancy Services

  May 2022 - now

  Consultant/C4

  Currently working with the World's largest company and mobile manufacturer (Apple Inc.) - for implementation of SalesForceDotCom (SFDC) application. The said implementation will assist the Retail Sales Department Users in their relevant sales activities.