Sharon Serene

Experience

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  IndiGo (InterGlobe Aviation Ltd)

  Jul 2014 - Jun 2015

  Cabin Crew

  · Performing pre-flight checks of safety equipment inflight. · Ensuring safety and comfort of passengers.· Providing F&B services on board.

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  Jet Airways

  Oct 2015 - Feb 2017

  Inflight Executive

  · Responsible for Premier Class guests' safety and comfort inflight.· Providing F&B services inflight.· Making inflight safety announcements.

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  Marico Limited

  Jan 2019 - Jan 2019

  Project Intern

  · Study of FMCG Business & Modern Trade sales· Research on Consumer Behaviour and choices while purchasing Edible Oil.· Understanding Footfall & Consumer movement in the store· Active Selling of Big Bets on The Big Day- 26th January 2019

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  Ogilvy

  Apr 2019 - Jun 2019

  Summer Intern (Client Servicing)

  · Campaigning for Hindustan Unilever Limited's new laundry care brand Love & Care.· Competitor analysis and research on product placement in modern trade stores.· Strategizing with respect to brand positioning and language.· Observing consumer research meetings and providing feedbacks given on Animated Storyboards for TVC.· Preparing reference PowerPoint presentations for clients.

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  Hornbill Media & Design

  Jan 2021 - Mar 2021

  Social Media Executive

  · Influencer Integration for upcoming campaigns · Curate weekly plans & campaigns based on brief provided· Prepare a social media calendar and content buckets for posts· Timely post on social media platforms (Facebook & Instagram), based on the calendar· Prepare weekly reports on insights· Provide ideas to drive engagement

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  Amazon

  Mar 2021 - Jul 2023

  · Demonstrated end to end ownership of every seller interaction coupled with proactive problem solving and also aiding teammates to deliver exceptional results.· Carried out the Tardis Transfer Project to actively and continuously improve Transfer scores for the team, which involved weekly case audits, presenting best case handling practices and sharing series of weekly learnings from audits.· Supported the goal of Defect Elimination as a part of the Certified by Associates (CbA) program.· Performed case audits to analyze Q4 2021 Performance in the Manage Listing Seller Experience as a part of a CbA and Microsite collaboration. Show less

  • Site Merchandiser

    Jul 2022 - Jul 2023

  • Sr. Seller Support Associate

    Mar 2021 - Jul 2022