Dede Setiowati

Experience

• 

  HSBC

  Nov 2013 - Jan 2014

  Contact Center Service and Sales Representative

  Give excellent service to customerHelp customer to solve their problem regarding credit cardInform the newest product and promo to customer

• 

  PT Johnson Home Hygiene Products

  Nov 2014 - Mar 2016

  Representative and Administration

  Deal with queries from the public and customersHandling any customer and consumer complaint and liaise with other department for investigation Regularly provide complaint report and track number of cases to related departmentGeneral administrative and clerical supportMonitoring letters and document which is come and outOrganize conference and meeting room bookingsCo-ordinate meeting and organize catering

• 

  Integrity Indonesia

  Apr 2016 - Mar 2019

  Conduct Pre-Employment ScreeningBackground screening of candidate's CVPerforming desktop search and database searchPhone interviews with high profile references, university and company representativesSending correspondences via email to university and company representatives within Indonesia and overseasReviewing and analyzing information providedDrafting comprehensive reports in English and BahasaInvolved in Whistle Blowing Hotline project

  • Recruitment Specialist

    Jan 2018 - Mar 2019

  • Sr. Office Screener (Employee Background Screening)

    Apr 2016 - Sept 2018
• 

  PT Meta Visio Indonesia (MEVIS)

  Apr 2019 - Jan 2023

  Recruitment & Background Screening Consultant
• 

  DEVELON Asia

  Jan 2023 - now

  HR & GA Business Support