Ajith Kumar

Experience

• 

  Cgh Earth

  Aug 2011 - May 2012

  Waiter

  • Order taking and up selling of menu items

• 

  Le Méridien

  Aug 2012 - Oct 2013

  GSA

  • Checking grooming standards for staff.• Prepare training plan for the new staff.• Order taking and up selling of menu items.• Checking restaurant set-up & maintenances.• Helping manager for coming events.• Handling the guest complaints.

• 

  Marriott International

  Mar 2014 - Dec 2014

  GSA

  • Checking grooming standards for staff.• Prepare training plan for the new staff.• Order taking and up selling of menu items.• Briefing the staff define the standard of excellence.• Checking restaurant set-up & maintenances.• Helping manager for coming events.• Handling reservation.

• 

  Ramee Grand Hotel & Spa, Seef - Kingdom of Bahrain

  Jan 2015 - Feb 2017

  Food And Beverage Supervisor

  Revenue update monthly.• Operational performance of the outlet.• Team individual performance.• Team Outing and Team Building effort.• Team feedback and follow ups.• Guest feedback system and report Guest Satisfaction Index.• Assist my manager for Outlet Revenue Promotional Plans and Achievements.

• 

  Park regis hotel

  Sept 2017 - Jan 2019

  Restaurant Supervisor

  • Staff pay roll and over time.• Micros and cash handling.• Staff allocation daily and duty roster responsible.• Replacing supervisor on off days.• Handling gust complaints. • Assist my manager to setup standard operation procedures for the outlet as a pre-opening team.• Taking inventory and making requisition.• Preparing training plain for the staff.

• 

  Al Safir Hotel & Tower

  Jul 2019 - Mar 2021

  F&B Outlets Manger

  Coordinate daily Front of the House and Back of the House restaurantOperations.Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors. Plan and develop the overall restaurant marketing strategy.Appraise staff performance and provide feedback to improve productivity.Estimate future needs for goods, kitchen utensils and cleaning products. Ensure compliance with sanitation and safety regulations.Promote the brand in the local community through word-of-mouth and restaurant events.Recommend ways to reach a broader audience (e.g. discounts and social media ads). Show less

• 

  Alrayah catering

  Apr 2021 - May 2024

  Catering Operations Manager
• 

  The Urban Fox

  Oct 2022 - now

  Restaurant And Bar Manager

  Leading a small team of bar or pub staff by example, pitching in to help with drink mixing or table service where necessary Ensuring that the front-of-house is fully staffed, particularly during peak times Meeting sales and profitability targets Creating a welcoming environment for customers Ensuring consistent, high quality beverages are served to customers Dealing with customer feedback and providing adequate solutions to customer complaints Creating a positive work environment for staff and encouraging their career development Monitoring inventory of beverages to ensure adequate stock Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations Show less