Raymond Cruz

Raymond Cruz

Network Security Engineer

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location of Raymond CruzCoimbatore, Tamil Nadu, India

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  • Timeline

  • About me

    Cisco TAC Engineer CCIE #58603

  • Education

    • Rvs

      -
    • R.V.S. College Of Engineering

      2012 - 2016
      Bachelor of Engineering (BEng) Computer Engineering
  • Experience

    • HCLTech

      Jul 2018 - Jun 2019
      Network Security Engineer

      My Basic Job Role:1: Writing test case to perform vulnerability and penetration testing.2. Using kali and parrot OS to deploy tools to test the system and report bugs and vulnerability .3. Eliminate False-positives and prepare detailed report to the client as well as the developer Team to fix the issue.

    • Cisco

      Jun 2019 - now

      Working as a Switching engineer in Cisco's Technical services(CX/TAC) for its global Enterprise customers. My basic jobresponsibilities include the following :1. Handling issues related to switching protocols onvarious Catalyst platforms like Cat3K,Cat6500,Cat9300, 9400, 9500,9600, Cat9200, Cat4500 ,ME and IE switches etc.2. Working on technical issues related to Switching concepts and layer 2 protocols.3. Replicating customer issues in the lab and finding out the software /hardware defect if any.4. Interacting with Engineering teams for Bug fixes, escalations.5. Interacting with customers, answering their queries , providingtraining to them when required. Show less

      • Technical Consulting Engineer II

        Aug 2021 - now
      • Technical Consulting Engineer

        Jun 2019 - Jan 2022
  • Licenses & Certifications

    • Cisco Certified Internetwork Expert Routing and Switching (CCIE-RS)

      Cisco
      Mar 2018