Annethe Tamm

Annethe Tamm

Front Office Receptionist

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location of Annethe TammGreater Stockholm Metropolitan Area

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  • Timeline

  • About me

    Business Analyst på Telenor

  • Education

    • Vasalunds gymnasium

      1989 - 1989
      ADB och Terminalarbete
    • Nynäshamns Gymnasium

      1987 - 1989
  • Experience

    • Scandinavian Telecommunication Trading AB

      Jun 1989 - Aug 1989
      Front Office Receptionist

      Work consisted of service, responed and helping visiting customers, as well as providing service over the phone.

    • Beijer Byggmaterial AB

      Jan 1990 - Sept 1995
      Financial Assistant

      I started working as Secretary to Financial Manager and as a Economy Clerk in 1990, that led me to work fully as Financial Assistant within areas as billing, account receivable, account payble, account ledger and taken part of audits; during my time at Beijer Byggmaterials headquater.I was also a part of supporting with meeting up with our suppliers and customers through our reception, helping, serving and leading them to right contacts.

    • ManpowerGroup

      Sept 1995 - May 1996
      Consultant

      Working as and assistant within project to insure ISO-certification (telecom), and also financial related duties; under my assignment as cosultant for Manpower.

    • Telenor Group

      Oct 1995 - May 1996
      Project Administrator

      Working as an assistant within a project insuring and helping to implement ISO-certification.

    • Erato Sound Side AB

      May 1996 - Sept 1996
      Accountant

      Fincancial work as accouting, reporting, billing and audits.

    • Sweden On Line AB

      Sept 1997 - Nov 2003
      Administrator/Systemoperator

      Responsible for the billing, financialreportings, royaltyreportings to external partners , administration and maintenance of agreements for customers, processdevelopment, maintenance of system for other users, and general support for other areas within the business regarding custermorscontact, customerinformation, content provider, accounting and audits.I was also during this period of time involved in different types of projects affecting customer, systemchanges and alos involved in preparatory work regarding sales of company. Show less

    • Canal Digital Sverige AB

      Dec 2003 - Feb 2011
      Administrator/Systemoperator

      Responsible for the billing, financialreportings, royaltyreportings to external partners , administration and maintenance of agreements for customers, processdevelopment, maintenance of system for other users, and general support for other areas within the business regarding custermorscontact, customerinformation, content provider, accounting and audits.I was also during this period of time involved in different types of projects affecting customer, systemchanges and alos involved in preparatory work regarding sales of company. Show less

    • Telenor

      Mar 2011 - now

      Working with analyzing data in billing used for business solutions and development, incidents, and also following trends in processes.; to find and visualize what development and activities to choose that will deliver higher quality result in its outcome for both business and customers.Also participating and supporting other department with performing billing on a regular basis. Ensuring and responsibility, from a specialist point of view; that processes surrounding billing in general are up to date, are functional, easy to work with, holds quality towards the business, users, systems and partners. This role is based on project work, finding improvements and implementing changes successfully, being a support to the business, users and partners in their work to secure that we have an such accurate billing outcome as possible. Responsible for the billing, financialreportings, royaltyreportings to external partners, administration and maintenance of agreements for customers, processdevelopment, maintenance of system for other users, support for other areas within the business.During this time period also worked within a migrationproject to insure and implement customers to new system.

      • Business Analyst

        Aug 2021 - now
      • Process Specialist Billing

        Jan 2014 - Jul 2021
      • Systemoperator/Administratör

        Mar 2011 - Dec 2013
    • HSB BRF Stigarna i Västerhaninge

      Jan 2018 - now
      Styrelseuppdrag

      Ongoing board work for HSB Brf Stigarna i Västerhaninge, as an internal auditor.

  • Licenses & Certifications