Elizabeth Tipton

Elizabeth Tipton

Teller Supervisor & Financial Service Representative

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location of Elizabeth TiptonFayetteville, Arkansas, United States

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  • Timeline

  • About me

    Gift Financial Manager for the University of Arkansas Division of Agriculture

  • Education

    • Harrison High School

      1999 - 2002
      Diploma

      Activities and Societies: Band, Color Guard, Drama, International Thespian Society, Student Council, Key Club, Spanish Club, FBLA, Goblin COPS, and Counselor's Office Worker.

    • University of Arkansas

      2020 - 2023
      Masters of Science and Operations Management Operations Management and Supervision 3.5 GPA

      Activities and Societies: Courses Include: Project Management Leadership Principles Introduction to Operations Management Finance for Operations Managers Organizing for Change Introduction to Data Analytics Cybersecurity for Operations Managers Advanced Project Management Advanced Decision Support Tools for Operations Management Graduate Certificate in project management also completed July 2023

    • University of Arkansas

      2017 - 2019
      Master of Education (M.Ed.) Higher Education 3.909 GPA

      Activities and Societies: Member of the University of Arkansas Chapter of The Gamma Beta Phi National Honor Society, Member of the Theta Chapter of Chi Sigma Alpha Student Affairs Honor Society International The Higher Education Program is practitioner-oriented with a primary focus on the preparation of academic and administrative professionals who are characterized by their competence and confidence to be effective leaders in the higher education workplace.Courses IncludedStudent Development in Higher Education Non-Profit Fundraising Management in Higher Ed Institutions Governance and Policy Making in Higher Education Overview of American Higher Education Leading… Show more The Higher Education Program is practitioner-oriented with a primary focus on the preparation of academic and administrative professionals who are characterized by their competence and confidence to be effective leaders in the higher education workplace.Courses IncludedStudent Development in Higher Education Non-Profit Fundraising Management in Higher Ed Institutions Governance and Policy Making in Higher Education Overview of American Higher Education Leading Change History and Philosophy of Higher Education Research and Student Affairs College and University PresidencyLegal Aspects of Higher EducationOrganization Analysis Show less

    • Arkansas Tech University

      2002 - 2012
      Bachelor Professional Studies; an emphasis in Public Relations

      Activities and Societies: While attending Arkansas Tech University I was a member of Arkansas Tech University's Marching Band of Distinction. As a member I performed during marching season on their Color Guard Line and during the spring I joined the Concert Band playing the Bass Clarinet. I was also a member of Tau Beta Sigma, a service sorority with the goals of supporting and promoting professionalism of the individuals and the musical institution in which they were associated.

  • Experience

    • Arvest Bank

      Jan 2004 - Mar 2005
      Teller Supervisor & Financial Service Representative

      Job responsibilities included accepting and processing transactions from the bank's customers by personal contact, mail, and night deposit.Opening accounts for current, new, and prospective customers while at the same time offering them all the services that was available to help maintain their accounts.Providing pleasing, accurate, and professional service to the customer.Helping solve problems on the teller line whether with an upset customer or between employees.Met or exceeded quarterly sales goals every quarter.Train associates on Teller functions.Perform necessary audits.Enforce teller operating guidelines.Attend bank meetings related to operations.Prepare branch and teller related reports.Ensure appropriate security guidelines are followed at all times Show less

    • Liberty Bank

      Mar 2005 - Jan 2007
      Head Teller

      Job responsibilities included accepting and processing transactions from the bank's customers by personal contact, mail, and night deposit accurately and efficiently.Providing pleasing, accurate, and professional service to the customer.Selling a variety of products to customers to better maintain their accounts with accuracy and ease.Maintain in-depth knowledge of products and servicesWorking with the Manager and Assistant Manager to make schedules for the rest of the tellers in the branch.Listen effectively and understand non-verbal communication skills.Train associates on Teller functions.Perform necessary audits.Enforce teller operating guidelines.Prepare branch and teller related reports.Ensure appropriate security guidelines are followed at all times. Show less

    • Bear State Bank

      Apr 2007 - Oct 2012

      Cross-sell banking services and products to clientele.Participate in community events to position the bank as a leader within the territory.Open checking, savings, line of credit and retirement accounts as well as certificates of deposit and safety deposit boxes. Know and inform customers of FDIC coverage. Help customers balance accounts and answer questions.Open checking, savings, line of credit and retirement accounts as well as certificates of deposit and safety deposit boxes. Know and inform customers of FDIC coverage. Help customers balance accounts and answer questions.Sell and service mortgage, in house and secondary market, and consumer loans to current and prospective customers.Identify customer's needs and strengthen their relationship within the bank by fulfilling those needs with opportunities I can provide them in my position.Perform the duties of a New Account Representative and a Loan Officer to fulfill all the needs of a customer without the hassle of making appointments with multiple people. Show less Open checking, savings, line of credit and retirement accounts as well as certificates of deposit and safety deposit boxes. Know and inform customers of FDIC coverage. Help customers balance accounts and answer questions.Make withdrawals and deposits. Handle stop payments. Transfer requested funds between accounts. Order new checks, accessories, and ATM/Debit cards. Change pin numbers. Assist customers in balancing checking accounts, completing forms for direct deposit and ACH debit authorization. Close accounts.Perform Notary Public service and Signature Guarantee requests. Keep a journal of Notary transactions.Process all mail requests for account ownership changes, closings, putting accounts into Trust ownership, accepting power of attorney.Assist IRA Administrator with new IRA's, transfers, disbursements, etc. Assist the bank with collections items.Order foreign currency and handle conversion process.Perform necessary audits.Prepare new account and safe deposit box related reports. Show less

      • Personal Banker

        Sept 2011 - Oct 2012
      • New Accounts Representative & Safe Deposit Box Administrator

        Apr 2007 - Sept 2011
    • Harrison Regional Chamber of Commerce

      Jan 2012 - Jan 2012
      Chamber Ambassador
    • University of Arkansas

      Nov 2012 - Jan 2025

      Responsible for assisting the University’s Foundation Compliance Officer with review of Payment Authorization Request for funds held by the University of Arkansas Foundation, Inc.Establish Workday project worktag requests and intra-foundation transfer requests.Perform account and worktag closing requests for the University and UA Foundation.Monitor gift balances for deficits and communicate with departments should a deficit occur.Review gift set-up to ensure completeness and accuracy, coordinate with Advancement Gift Administration for corrections needed in Workday.Work directly with the campus community to resolve any issues related to establishing and/or correcting gifts in Workday.Assist the University’s Foundation Compliance Officer in supporting the campus community as the single point-of-contact on University policies and practices related to the utilization of private support for University operations.Be a liaison with Foundation financial staff to ensure compliance with Foundation processes and regulations, University policies, and all other applicable rules and regulations. Work to correct any errors or issues in support of the gift integration with the UA Foundation.Be a campus resource working with and educating the campus community on how gift transactions should be processed, whether through Workday or via Foundation Payment Authorization. Show less Provide oversight and management for gift services staff, ensuring staff is adequately cross-trained and has opportunities for professional growth and development.Oversee all activity related to receiving, recording, balancing, and maintaining the transnational history of gifts, pledges, payments and bequests, as well as the creation of new accounts, receipting of gifts, reminders of pledge obligations, and pledge write offs, adjustments and voids to both university and University of Arkansas Foundation Ledgers as well as campaign counting.Provide first review of philanthropic intent and acceptability of gifts received in accordance with CASE reporting standards, FASB, IRS regulations, university policy and procedures related to accepting, processing, and receipting charitable gifts to the institution and the University of Arkansas Foundation.Produce ad hoc reports required for reporting, analysis, and internal and external compliance.Ensure the policies and procedures manual provides accurate and current documentation of department activities.Provide oversight for the processing of private gift support to the University of Arkansas which includes recording, receipting, and acknowledging gifts, pledge payments and bequest transactions and the creation of new accounts.Responsible for producing assurance reports, pledge receivable reports, and weekly and monthly transaction reports.Provide oversight for adjustments, transactions, and pledge reminders and ensuring IRS, CASE and University policy, procedure, rules and guidelines are followed. Show less Position: The Administrative Support Supervisor - Records utilizes skills in research and analysis in order to maintain biographical and relationship data on the Advance database system. Updates the system through the use of data loader, Excel spreadsheets received from colleges and units across campus, internet research and cleanup reports received from Information Systems. Reviews assurance reports daily in order to maintain accurate data and handles special projects as assigned. Reports to the Director of Records for University Advancement.This position is responsible for supervising the activities of support level personnel within an assigned department or program. Show less Position: The Records/Membership Assistant (Administrative Specialist III) assists in the daily activities of the membership program area, and reports to the Alumni Records Manager of Record Services. Daily updates, research, printing and monitoring are essential to this position.Assist with sponsorship coordination including setting them up in Basecamp, monitoring assignments, acknowledgement & stewardship.Maintain the Membership and Marketing calendar & prompt necessary team members on upcoming projects.Maintain annual archives of membership acquisition projects.Coordinate all the membership renewals & acknowledgments.Assist the Alumni Records Manager in developing new & existing policies & procedures.Monitor Membership & Marketing area inventory to include membership applications, envelopes, letterhead, membership decals, membership cards, life member pins, & other supplies.Check Arkansas Newswire for opportunities to congratulate alumni and/or faculty on accomplishments. Thanking members & encouraging nonmembers to join.Serve as back up to the hourly employees: assigning & implementing new projects.Assist Alumni Records Manager with Senior Walk submission into ADVANCE.Assist with coordinating hog tag monthly as determined by pre-set deadlines in coordination with Gift & Records Services.Provide customer service to members for general inquiries.Utilize Crystal Reports, Crystal Reports Serves, and Excel to create membership renewals, acknowledgements & send to the mail house.Work on special research projects as necessary.Perform daily updates to constituents on Advance database system. All address corrections to be entered within 24 hours of receipt.Assist with data loader projects of incoming data from ISIS, special projects.Research lost alumni daily utilizing all forms of electronic resources.Process card requests.Serve as liaison with registrar’s office to verify alumni standing.Scan documents in to Advance as requested.iModules Show less

      • Foundation and Gift Compliance Analyst

        May 2023 - Jan 2025
      • Senior Business, Gift, and Grant Analyst

        Feb 2022 - May 2023
      • Assistant Director of Gift Services

        Aug 2017 - Feb 2022
      • Administrative Support Supervisor - Records

        Jan 2016 - Aug 2017
      • Records and Membership Assistant

        Nov 2012 - Jan 2016
    • U of Arkansas System Division of Agriculture

      Jan 2025 - now
      Gift Financial Manager
  • Licenses & Certifications