
Xiaoke Chen
Software Engineer

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About me
Sr Cloud | Azure/AWS | OpenShift | Kubernetes | Terraform | Ansible | Shell | Python | ELK | Datadog | CI/CD | DevOps | SAP | Agile | Enable Cloud Native
Education

Xi'an University of Technology
1997 - 2001BS AutomationActivities and Societies: Excellent Graduated Student

Xi'an University of Technology
2001 - 2004M.S. Control Theory and Control EngineerActivities and Societies: Publication: Intelligent Control and Automation, 2004. WCICA 2004. Fifth World Congress
Experience

INSPUR
Apr 2004 - Mar 2005Software EngineerR&D Engineer

Huawei
Mar 2005 - Mar 2009Wireless Product & Service Support, Global Technical Subject Matter Engineer Datacom Engineer
Wireless/Datacom Engineer
Jul 2007 - Mar 2009System engineer
Mar 2005 - Jul 2007

HUAWEI TECHNOLOGIES USA INC.
Mar 2009 - Jul 2012Senior EngineerTechnical Engineer

Huawei Technologies
Jul 2012 - Jun 2019• Researched and developed prototype models for ICT, transportation, and manufacturing markets integrating IBM and Microsoft products.• Conducted gap analysis and created architectural artifacts to meet regulatory requirements.• Managed projects across various methodologies including Waterfall, Agile, and Iterative.• Provided IaaS & PaaS solutions to re-architect legacy applications to be cloud-native (using microservices, serverless, or containers).• Acted as the primary point of contact for existing and potential partners.• Ensured smooth API integrations, SDK compatibility, and technical alignment between products. Show less
Cloud Architect/Manager
Oct 2016 - Jun 2019Senior Engineer
Jul 2012 - Oct 2016

BDI WEAR PARTS
May 2020 - Oct 2020Technical Manager• Identified and engaged with SaaS project top stakeholders, using UML tools for effective communication and collaboration.• Developed strategic plans, budgets, and solution design aligning with business, CRM, sales, finance, and marketing requirements.• Managed project scope, risks, quality, cut project time and cost by 30% to reach milestones and revenue growth.

Ingram Micro
Feb 2021 - Dec 2024Senior Cloud Engineer-Applied Azure/AWS architecture principles necessary for delivering scalable, extensible and maintainable high-performance, HA cloud native microservices with private repositories-Took initiative to enable cross countries teams to operate and scale a Kubernetes system(100+ Pods with 20+ service and deployment, 50+ images) with YAML/JSON file within DevOp tools-Troubleshooted and root cause analysis for online B2B and resell subscriptions and transactions from 100+ vendors and designing and applying new features as needed.-Collaborated with teams over 30+ technical members to provide emergency responses to quickly resolve customer outages and deal with complaints with appropriate action. Show less

Citi
Apr 2025 - nowDevOps Tech LeadAgile Process Improvement: Drive the adoption of Agile methodologies and a continuous improvement mindset within the team. Facilitate regular retrospectives to identify process bottlenecks and implement data-driven improvements to enhance team velocity, efficiency, and communication.Pipeline Management: Design, build, and maintain robust CI/CD pipelines for Java microservices, React applications, and other services. You'll be using tools such as OpenShift, GitOps, Tekton, and TeamCity to automate the build, test, and deployment processes.Infrastructure Management: Oversee the management of both low and high-environment infrastructure. This includes deploying and managing containerized applications on OpenShift.Tooling and Automation: Develop and maintain automation scripts using Python to streamline operational tasks. Ensure the entire toolchain, including TeamCity, Tekton, and GitOps, is well-integrated and efficient.Database and Middleware Operations: Manage and support various data stores and middleware, including MongoDB, Crouchbase, Kafka, and OracleDB. Ensure data integrity, performance, and high availability.Application & Web Server Support: Provide support for applications and web servers, with a focus on Apache.Technical Strategy: Define and execute the technical roadmap for the DevOps team, identifying opportunities for innovation and efficiency. Primary point of contact for technical escalations and strategic decisions. Show less
Licenses & Certifications
- View certificate

Kubernetes: Package Management with Helm
LinkedInAug 2021 - View certificate

A Tour of the SAP Cloud Platform
LinkedInApr 2021 - View certificate

Kubernetes: Cloud Native Ecosystem
LinkedInApr 2021 - View certificate

Learning Pix4D Drone Mapping
LinkedInMar 2021
Volunteer Experience
Program Assistant
Issued by City of Markham on Jan 2020
Associated with Xiaoke ChenHoliday Dinner Coordinators
Issued by W.A.T.C.H. Community on Jun 2020
Associated with Xiaoke ChenAssistant Project Manager
Issued by Shenzhen KAIYUANSHENG Technology co., ltd. on Nov 2017
Associated with Xiaoke ChenCommunity Assistant
Issued by SENGO on Apr 2017
Associated with Xiaoke Chen
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