
Refiloe Monaheng
Research Assistant/ Curriculum/material design

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About me
Innovative HR Leader | Driving Performance, Growth & People-Centric Strategies
Education

University of Johannesburg
-Postgraduate Diploma in Labour Law Labour LawLabour Law

USB
-Management Development Programme Business Administration and Management, General
Nelson Mandela University
-Bachelor of Administration Industrial and Organizational Psychology
University of South Africa/Universiteit van Suid-Afrika
-Bachelor of Commerce (BCom) Honours : industrial and organizational psychology
University of Pretoria/Universiteit van Pretoria
-Master’s Degree Industrial and Organizational Psychology
Experience

Services Sector Education and Training Authority ( Services SETA)
Jan 2007 - Aug 2009Research Assistant/ Curriculum/material designLed curriculum design and training material development. Managed regional skills development projects, including domestic worker training programs. Key Contributions:• Developed training materials in collaboration with subject matter experts.• Facilitated regional skills development activities and coordinated stakeholder meetings.• Managed skills development projects, liaising with SETAs and other relevant bodies.

South African Civil Aviation Authority
Feb 2010 - Feb 2013HR Officer: Training and DevelopmentAdministered training and development initiatives, supporting skills growth within the aviation sector. Managed workplace skills planning and facilitated bursaries, internships, and apprenticeships. Key Contributions:• Compiled and submitted the Workplace Skills Plan (WSP) and Annual Training Report (ATR).• Coordinated training programs and maintained relationships with key industry stakeholders, including TETA and the Department of Transport.• Managed training budgets and ensured alignment with organizational needs. Show less

Transnet SOC Ltd
Mar 2013 - Dec 2013Skills Development FacilitatorFacilitated the development and execution of skills training programs for Transnet Group. Managed training reports and supported the roll-out of the SAP Learning Solution across all Transnet Operating Divisions. Key Contributions:• Developed skills matrices and training programs to address organizational training needs.• Compiled internal and external reports for stakeholders such as TETA, DoL, DPE, and HR Council.• Facilitated performance management training and consolidated Individual Development Plans (IDPs).• Acted as Secretariat for the Employment Equity Forum, ensuring compliance with the Employment Equity Act. Show less

Armscor
Jan 2014 - nowAlign HR strategies with business goals, ensuring effective talent management, employee relations, and performance management. Collaborate with management to drive employee development and improve organizational efficiency.Core Responsibilities:• Recruitment & Selection: Manage recruitment processes, ensuring alignment with Employment Equity (EE) targets and business objectives.• Talent Management: Contribute to talent planning, employee development, and retention strategies. Support budgeting processes for talent initiatives.• Employee Relations: Provide guidance on disciplinary actions, grievance cases, and CCMA disputes. Facilitate hearings and ensure compliance with labour laws.• Performance Management: Oversee performance evaluations, balanced scorecard development, and succession planning. Ensure adherence to performance rating timelines.• Organizational Development: Develop job profiles, competency frameworks, and policies for employee progression and promotion.• Reporting: Compile HR metrics, including employee relations data, for monthly and quarterly reporting. Show less Led the HR Division, providing comprehensive HR services and ensuring alignment with business objectives to support the overall Dockyard strategy.Core Responsibilities:• Leadership & Strategy: Headed the HR division, ensuring all HR functions were strategically aligned with business objectives and supported organizational growth.• HR Operations: Managed end-to-end HR services, delivering efficient solutions in recruitment, employee relations, talent management, and performance management.• Talent Strategy: Developed and implemented HR strategies to attract, retain, and develop talent in line with organizational goals.• Employee Relations: Provided leadership on employee relations matters, ensuring compliance with labour regulations and fostering a positive workplace environment.• Policy & Process Improvement: Led the development and execution of HR policies and procedures to improve operational efficiency and employee satisfaction.• Stakeholder Engagement: Collaborated with senior management to align HR initiatives with business strategy and provide HR insights on organizational decision-making. Show less Oversaw learning and development initiatives to upskill employees and ensure optimal performance. Managed various training programs, including Apprenticeships, Adult Education, Bursaries, and Internship programs.Core Responsibilities:• Learning & Development Strategy: Managed the design and execution of training and development programs to enhance employee skills and performance.• Program Management: Led key initiatives, including Apprenticeship programs, Adult Education and Training (AET), bursary schemes, and Internship programs.• Stakeholder Collaboration: Engaged with external stakeholders such as the SA Navy, SETAs, Department of Labour, Trade Unions, FET Colleges, Universities, and trade testing centers to align training programs with industry standards.• Budgeting & Reporting: Provided inputs into the budgeting process for training initiatives. Compiled and submitted operational and legislative reports as required.• External Representation: Represented the organization at external training and development forums. Show less
Human Resources Business Partner
Apr 2020 - nowActing Divisional Manager : Human Resources
Nov 2018 - Jun 2020Training and Development Manager
Jan 2014 - Mar 2020
Licenses & Certifications

Moderators Course
People Development AcademyJan 2016
Trainers Developers Course
East African School of AviationJan 2012
Assessor
Primeserv HR SolutionsJan 2011
Conduct Outcomes Based Assessment
Primeserv HR SolutionsJan 2011
Train the Trainer
Primeserv HR SolutionsJan 2011
Coaching and Mentoring
University of PretoriaJan 2016
Employee Relations Course
University of PretoriaJan 2015
Skills Development Facilitator
HRD Training and ConsultingJan 2009
Facilitators Course
HRD Training and ConsultingJan 2009
Honors & Awards
- Awarded to Refiloe MonahengStreamlined Talent Acquisition - 2019 Led a team to achieve over 80% placement of required technical skills in 2019, enabling the organization to focus on national projects by filling critical gaps in expertise.
- Awarded to Refiloe MonahengSkills Development Success - 2015 Implemented a youth development program in 2015 that recruited over 100 apprentices across various trades. Achieved a 90% pass rate, with 60% absorbed into junior artisan roles.
- Awarded to Refiloe MonahengHR Strategy Innovation - Developed a technical skills progression model that streamlined promotions and succession planning, significantly improving career growth and organizational development.
- Awarded to Refiloe MonahengNational Representation - Selected to represent the organization on the National Skills Committee for State-Owned Enterprises, contributing to key HR policies at a national level
- Awarded to Refiloe MonahengTraining Process Optimization - Centralized all training initiatives and budgets, enhancing the monitoring of training programs and ensuring alignment with critical skills needs.
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