Augustine Yeboah BA. MSc. MTP. WUC. LIPM.

Experience

• 

  Noble Dream Financial Service

  Jan 2012 - Jan 2012

  Accounts Officer

  Recording of entries

• 

  Ghana Education Service

  Sept 2013 - Jul 2014

  Teacher

  Teaching

• 

  British Council

  Feb 2014 - Oct 2015

  Stand Assistant
• 

  Kapp Creative Solutions Limited

  Nov 2014 - Jul 2015

  Business Development Specialist

  Business Development

• 

  Mamponteng Water and Sanitation

  Aug 2015 - Apr 2019

  System Manager

  Coordinate, supervises and monitors daily activities of all staff and ensures that all operating data are properly recorded and documented. Ensures that the system is operating properly and water flowing at all times in compliance with national prescribed guidelines and standard. Submit monthly operating statistics and general correspondence to the management team.Advises the system management team on all all technical and financial matters and also assist them to prepare periodic report to the relevant agencies.Ensures that office records are properly completed and filed for easy retrieval. Complete application for private connections and forward same to the system management team. Show less

• 

  Community Water and Sanitation Agency (CWSA)

  Mar 2019 - Oct 2024

  1. Maintain establishment records. 2. Collate quarterly and annual reports on the activities of the department. 3. Oversee the administration of the departmental estates.4. Maintain and ensure proper implementation of HR policies and systems in the offices.5. Manages all documentation related to the administration of staff letters and maintains an adequate record of all correspondence. Supervise administrative team members and ensure that daily office operations are performed in a seamless and efficient manner. Manager in charge all the facilities including the staff.

  • Administrative Manager

    Jun 2024 - Oct 2024

  • Administrative Manager

    Nov 2020 - May 2024

  • System Manager

    Mar 2019 - Oct 2020
• 

  Ghana Water Company Ltd.

  Nov 2024 - now

  Low Income Customer Support Officer

  1. Develop a strategic plan to deliver effective water supply service to low-income urban communities (LIUCs).2. Develop standard operational procedures (SOPs) for service delivery in LIUCs.3. Conduct socioeconomic and physical mapping of unserved/underserved LIUCS in urban Ghana, and establish a baseline of their WASH situation.4. Conduct demand promotion for subsidized new service connections in LIUCs.5. Implement new service connections in LIUCs.6. Conduct customer profiling of beneficiaries of subsidized connections in LIUCs.7. Conduct customer education in LIUCs.8. Conduct community scorecards (customer satisfaction surveys) in LIUCs.9. Develop knowledge management materials. Show less